Palm Regal Resort

Staff was rude

Change ur staff

Nice property

More cleanliness expected in the restaurant dining area.. too much flies

The rooms are quite spacious and has all the basic amenities required.

1. The rooms were not cleaned even after we had informed at the reception. They said that they have a shortage of staff. 2. I had to call 4times for a change of towels and yet they had given it next day. 3. Palm resort had provided plates and a pan in every room and We had sent the utensils for cleaning. I only got a pan after waiting for approx five hours and complaining at the reception for horrible service. I had asked to provide me a pan asap as i had to boil milk for my child. 4. We had asked for 3cups of tea from the restaurant at 8 in the morning and got it after calling multiple times at 9:30. They gave us the reason that they were searching a flask to provide us tea. Evenafter giving this lame reason they gave team in a pouch. Breakfast also doesn’t have many options. Either you get idli with chutney and no sambar or upma or sandwich for which you need to wait atleast an hour. And also you have to make payment as and when they deliver food. There is no option to settle the bill at the time of checkout. I would not recommend this hotel to anyone after this kind of pathetic service. People go to hotels or residential apartments for convenience and not to get irritated and disturbed.

Restaurant should be cordial and available within the time to all customers.It must not be partial to some of the customers.It needs to be shifted to some other convenient site.

Nil.

I like food delivery i.e not provided in room service

The AC was not cooling properly

Excellent property with swimming pool and sea view. The game zone is fantastic and the maintenance is super. The kids play area is very well designed. We would like to go back soon!

Hotel location

No breakfast, very small kitchen , doesn't serve veg