Los Herederos Hotel Piedras Negras

Nice location. Reasonably priced and clean.

Wish they had fridge and microwaves in rooms

Staff

It was very dirty and smelled bad. Do not recommend

Location and price were good but need to work on the customer service with the personnel

The property is a bit hidden, easy to miss the entrance. facility is old and dingy, humid room, sewer smell in room, very very low water pressure in shower, small bar of soap (the only toiletry), dingy towels humid smelling, hard beds uncomfortable, air conditioner did not cool enough. Staff was not attentive at all. Receptionist checking me in was eating her spicy chips while helping me (crunching away while she talked to me) not professional at all. When asked about the rate difference on line and in person not a congruent explanation was given (attitude was of "thats what shows up and thats what it is). when asked for receipt I was questioned why I needed it. "breakfast included 6-9am" just remember to be there before 8:15am, we showed up at 8:15am and ALL pans were empty except the beans. when asked waitress if they would be refilling she said that "breakfast ends at 9am and what was there was what was left" she never stated that you could order eggs to order. I overheard her say that to another guest that showed up at 8:50am who complaint about the pans being all empty.

Location

Quiet st

Shower had no hot water and low water pressure