SpringHill Suites by Marriott Phoenix West/Avondale

Staff was nice.

The description on booking.com did not match the room I received. There was a bug on the floor and pubes in the shower. By the time I had spent enough time in the room to notice, it was extremely late after a concert and i was too inebriated to do anything about it. Slightly disappointing for a new hotel.

Front desk was friendly, room was beautiful and for the price we paid it was well worth it.

We booked a suite, had to downgrade to a smaller room. Due to wet sticky carpet & there was no blackout curtain. 2nd room we got transferred to was a lot smaller and our door would not open properly and we almost got locked out twice, had to ask the front desk to assist us.this happen at night & there was no maintenance on site to help us. We requested to talk to the manager in the morning was informed she wasn’t available to talk to.

This hotel was awesome! It was in a good location, very quiet, and the room was larger than other hotels with beds for six because of the sofa that was a twin bed and a trundle bed. The staff was extremely helpful and the breakfast was hot and delightful.

I dislike staying in hotels because I’m a germaphobe. This place was immaculate. I’d even take a shower barefoot if I wasn’t so screwed up in the head. Not the fanciest hotel I’ve stayed in but definitely the cleanest and most comfortable. I’d travel more if all hotels were guaranteed to be this great. Even the temperature was perfect. Didn’t have to mess around with anything.

Perfect stay