KYOTO Guest House

The place was close to a few convenience stores/ restaurants /grocery stores

We stayed at this property for seven days, arriving just before the weekend. At first, the hotel was fully occupied, but by the end of the weekend all of the other guests had left, and we were the only guests remaining for several days. Unfortunately, once the other guests checked out, housekeeping appeared to stop altogether. For multiple days, common areas were not cleaned, and garbage left behind by previous guests remained on the property. The toilets were dirty, and there was hair throughout the bathrooms and other areas that had clearly not been cleaned properly. Another significant issue was that the lock on our room door did not function properly. Because we could not rely on the room being secure, we felt compelled to carry our valuables with us whenever we left the property. We raised these concerns with Booking.com, and the situation was eventually addressed. However, the host was difficult to deal with and was not particularly accommodating or responsive to reasonable concerns. Overall, the lack of cleanliness, security issues, and poor customer service made for a disappointing stay.

The property was so bad we didn’t stay. Granted the owner was accommodating and gave us a full refund.

When we arrived the window in the room was leaking and water was coming into the room onto the bed, there were also bugs and the beds didn’t seem to have been cleaned.

Lindo, limpio, bien ubicado

It was great for a two night stay! And the guesthouse feels cozy and traditional

The property could be better maintained and cleaned

Era cómodo, limpio, Mao, la anfitriona, fue muy amable. La ubicación no está mal, hay bares y restaurantes cerca, también comercios y también el subte. Todo bien