Beach Bach Paihia

No WiFi and the TV not working. Did try to ring the owner no answer.Its say need aereol to install pls let us access to TV if not make sure you answer your ph.

Estaba sin televisión, sin wifi, cero café y te había un DVD pero no funcionaba

Muy sucio, descuidado, una tallas blanca en el baño sucia, jabones ocupados, no habían cápsulas para la lavadora de platos

Very lovely home, had everything we needed!

When we moved the bed the floor was very dirty in both rooms!! While we will not complain about the comfort of the beds, we were, however, expecting blankets to sleep with not just a sheet and a quilt.

great location, good communication. comfortable beds.

There is no Wifi despite advertised as having it. TV did not work except on a small selection of old DVDs.

Location was good.

The overall facility was dirty, the sheets and the pillow cases were not changed, we can see dust, hairs, and what nots. Toilet was also not cleaned but it was manageable. we were most disappointed with the beds tho, we didn’t get a good night sleep because of it and we have to use makeshift bed covers and pillows just to be somewhat comfortable. The owner and the property manager were also not helpful they were not picking up the call and did not address our concerns.

The property was extremely dirty, and none of the bedding appeared to have been changed or cleaned. There was hair all over the bed sheets and towels. The bathroom was also very dirty, and the cottage itself had not been properly cleaned. I contacted the property management company immediately, but nothing was done. As a result, my boys had to sleep without sheets. I made several attempts to follow up with the property manager and was told the issue would be sorted, but no one ever showed up. I also requested that clean bedding be delivered to the doorstep, but this never happened. This was very disappointing customer service, especially considering we paid $400 for a single night. I hope this review helps other customers.

Unfortunately, this was the worst accommodation experience I have ever had.

Not much - quiet and clean bed linen

Extremely disappointing. Key access and front door difficult to access. No TV service despite being advertised. Very dirty - proper vacuuming had occurred. No chocolates and water on arrival. Kitchen utensils not cleaned properly. No hot water until contacted agent made with agent Windows not covered in some areas . Poorly kept lawn and steeps from back door Not at all impressed - should have partial refund