Urbanview Resort Botol Cisarua Puncak Bogor

- The size of the room - Outside is nice - Easy to park - Looks like the pictures, but...

I usually never leave bad reviews but i think other travellers should be aware of this place. We booked it because we really wanted a place with air conditioning, and a bath. Those were the filters we selected on the app. - We arrived and noticed no AC, checked our reservation and the hotel said they would provide it. That was the first lie. - Second issue : not enough hot water to fill up even half of the bathtub. - Third issue : no toilet paper and the staff refused to give us any (on the reservation, it said they would provide it) + an old moldy empty toilet paper roll was still on the toilet paper holder - Fourth issue : only 1 towel and one toothbrush, even though i booked for 2 people... - And fifth issue : i think there was some sort of renovation outside in front of the room so people were talking and woke us up before 9am All over, the place was technically not bad, but not what was mentioned on the reservation and expensive for what we got, so we were disappointed. You can find better places around that area. We feel like we got scammed here.