Hyatt Regency Indianapolis

Location

Not much

Location

The bar and restaurant were nice

Literally nothing to complain about!

Close to downtown, but that was the best things about it.

The room was small and the carpets were wet when we arrived. We contemplated asking for another room, but prayed it was from a cleaner or something. The shower was ok. The rooms were smaller than other hotels in the area. Pool was small and ants were on the tables by the pool. We booked a room for 4, and there were only 3 towels. Yes, we got more but in all our travels, we’ve never not had 4. We got locked out of our room after the first night during breakfast. Something happened with the security lock and they had to bring in maintenance and security. I couldn’t wait for them so they text me once it was open. They apologized many times and were nice, but it seemed disingenuous given how my day was disrupted. The part of the lock that they removed was not replaced so it shocked us every time we went in for the next day. There were not trash bags in the trash cans in the rooms, gym area, or restaurant bathrooms which was weird. I felt icky putting empty drinks and used tissue into the cans knowing the germs I left on them…. This hotel was overall ok, but it’s advertised as high end and costs that. Our experience was not high end compared to other hotels in the area. I honestly wouldn’t stay here again at this price point.