il Campanile Luxury Living

It’s was a beautiful spot in the heart of Chania! Very beautiful apartment and the host was very kind and helpful. The breakfast was exceptional in the red bicycle and the staff there were also very kind! The hospitality of the host mr Stavros was fantastic! We couldn’t ask for more ! The bells in the morning it’s something that most people don’t like or know but for us the Greeks it’s something that reminds us our house, because in every village there is a church and it’s part of our lifes to hear the bells ringing with happy tones. Thanks for this beautiful stay in Crete ❤️

Everything was perfect!

The communication from the very beginning was friendly, professional, and very personal. After booking through Booking.com, we were also supported by a management agency that seemed to coordinate the stay on behalf of the owner. Their messages were clear, helpful, and well organized, which made the preparation and arrival very easy. The arrival itself was smooth. Finding the exact location of the accommodation required a little attention, though. The key landmark is a small minimarket located between the apartments and the nearby hotel. We actually stood in front of a minimarket already—but on the wrong side—so it’s helpful to pay close attention to that detail. What we especially appreciated was the personal dedication of the host. Despite the agency assisting with the communication, the contact still felt warm and personal, and he was even reachable by phone at 9 pm, which we really appreciated. The breakfast concept with the partner restaurant was a brilliant solution. The food was excellent and truly first-class. Another detail that really stood out was that the bed was made every day, which is something we haven’t seen in an apartment for quite a long time. That level of service was impressive. There were also nice little amenities and thoughtful touches for guests, and everything we needed was available. Some hotels could actually learn from this approach. The host truly delivers what is promised: luxury – but in an apartment setting. We were genuinely impressed. Thank you very much.

The description of how to find the minimarket could be improved. A few photos would make it much easier to locate the exact entrance. The entrance is directly next to “Anastasia – Handmade Art” and is a white door, which would be much easier to identify if shown visually. It would also be helpful to have a small brochure or information sheet in the apartment with the most important details (for example the Wi-Fi password and basic information about the stay). Since we arrived late at night around 11 pm, we preferred not to call again when the Wi-Fi password initially didn’t work. A second key card would also have been very convenient in case two guests want to go out separately. However, we did not ask for one, so it might have been available on request.

Great amenities, cleanliness, staff support, ambience

Η διαμονή μας στο El Campanil στα Χανιά ήταν πραγματικά υπέροχη! Από την πρώτη στιγμή νιώσαμε άνετα και ευπρόσδεκτοι. Ο χώρος είναι πανέμορφος, προσεγμένος μέχρι την παραμικρή λεπτομέρεια και συνδυάζει άψογα αισθητική και άνεση. Το κατάλυμα ήταν πεντακάθαρο, πλήρως εξοπλισμένο και σε εξαιρετική τοποθεσία, που μας επέτρεψε να απολαύσουμε στο έπακρο την πόλη και τις ομορφιές των Χανίων. Η φιλοξενία ήταν εξαιρετική, με άμεση εξυπηρέτηση και πραγματικό ενδιαφέρον για να περάσουμε όσο το δυνατόν καλύτερα. Περάσαμε όλοι πάρα πολύ όμορφα και μείναμε απόλυτα ικανοποιημένοι από κάθε άποψη. Σίγουρα θα το επιλέγαμε ξανά!

Το κατάλυμα μας άφησε πολύ ευχαριστημένους, η τοποθεσία του ήταν στο κέντρο της παλιάς πόλης των Χανίων. Το πιο βασικό για εμάς ήταν ότι η εξυπηρέτηση ήταν φανταστική, το κατάλυμα είχε πολλές παροχές ήταν πολύ καλαίσθητο και πεντακάθαρο.