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8.6 / 10 Guest Rating

Garden House Umenoya Otaru

Hanazono1 Chome 2-2, Otaru, jp

Garden House Umenoya Otaru - main view

About the Property

Charming Sustainable Property in Otaru

Tranquil Garden and Cozy Lounge
Experience inner courtyard views and unwind in the hot tub. Each room offers a coffee machine, balcony with garden views, and shared bathroom with complimentary slippers.

Modern Amenities and Comfort
Enjoy air conditioning, free parking, and WiFi. Relax on the sun terrace or explore nearby attractions like Otaru Canal Park and Zenibako City Center.

Convenient Location
Just a short distance from Otaru Station, this 2-star holiday home provides easy access to Sapporo and Okadama Airport. Book your stay at Garden House Umenoya Otaru for a peaceful retreat.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Garden
Luggage storage
Hot tub/Jacuzzi
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent633 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness8.2
Service8.8
Location9.0
Room Quality8.4
Amenities8.5
Value for Money8.6
Food and Beverage8.7
Overall Experience8.5

Select topics to read reviews

T
TomokousUS
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Good"

1.0

全くなし

古い、汚い 外国人を閉め出す 予約してるのに、ないと言われた、 お金前払いでキャンセルもなし。夜中に追い払われた 日本語を話せないと頭がおかしいとか、 警察呼ぶとかめちゃくちゃなことを言うので、キャンセル出来なくてもこっちが出ていった 小樽の一般人とか小さな宿とか外国人差別酷い

Helpful?
M
MarinecaCA
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Exceptional"

10.0
Helpful?
H
HIDEOjpJP
Verified booking
extended_group
Standard Room
Stayed in May 3, 2026

"小樽に泊まるなら次回もココにします"

10.0

スタッフの対応がとても良かった 値段もお得で立地も観光地に近い 食事、お風呂がついてて非常に助かる

良くない点は見つかりませんでした

Helpful?
O
ogawajpJP
Verified booking
family_with_children
Standard Room
Stayed in May 3, 2026

"Very Good"

7.0
Helpful?
Z
ZeldaChuangtwTW
Verified booking
couple
Standard Room
Stayed in May 1, 2026

"門口的梅花非常美,靜巷內的好選擇"

10.0

早餐簡單但比想像中更豐富,不過每天都一樣,因此連續住宿會有點吃膩。 房間非常寬敞,採光也很好,整理行李相當方便。 每天都會替換毛巾,裝妥在籃子裡放置在門外(不會自行開門打掃)這點我很喜歡。 澡堂可以使用到晚上十點,女湯大小適合大約三四人同時使用,其實不太會遇到人擠人的狀況。另外也有獨立在澡堂外的淋浴間能使用。

停車位比較少,也不能夠預約,因此滿有可能需要停在周邊的付費停車場(但是不貴,停一次一日600日幣左右)。 原本看到住宿照片中有Kiroro雪票的相關優惠,以為會有不少滑雪客入住,但可能季末的關係,似乎只有我們帶滑雪板。住宿方沒有相關的設備(可付費租用烘鞋機),如果要放置雪板的話是建議放在一般的行李寄放區,因此我們後來都直接放在車上。 旅館不遠處就是鐵道,較晚起床的話可能會覺得吵。其實夜車也不會到太晚,所以我們沒有被打擾到。

Helpful?
S
SasinathTH
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

10.0
Helpful?
K
KOHKIjpJP
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Very Good"

7.0
Helpful?
K
KUNCHAYAthTH
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"ดี"

8.0

กว้างขวาง ราคาไม่แพง พนักงานยิ้มแย้มให้บริการ

ห้องน้ำเล็กไปหน่อย อาหารเช้าน้อยไปหน่อย และไม่พอ

Helpful?
Y
Yen jutwTW
Verified booking
extended_group
Standard Room
Stayed in Apr 26, 2026

"預定的房間因為門鎖問題經反應後老闆同意幫忙換房 謝謝老闆!!環境打掃非常乾淨 也有大浴場可使用。整體住宿體驗超乎預期很棒值得推薦。"

10.0

前門口可停5台車。早餐簡單但基本該有的都有而且很好吃尤其日式的炊飯很推薦。雖然民宿但有大浴場這點超讚的👍

Helpful?
M
mickeyjpJP
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Very Good"

7.0
Helpful?