Treehouse by Wynwood house

Lo bien dotado que estaba el apartamento tanto en la cocina como en las habitaciones. Eso hace que te sientas en la comodidad de una casa y que no te preocupes por resolver la vida cotidiana

Cuándo llegamos no tenían nuestros datos y aunque el personal logró resolver para una reserva hecha con anterioridad (una semana) esto no debería suceder. Aunque había espacio de lavandería... No había donde extender la ropa.

Nothing at all

My apartment wasn’t ready at check in , no flexibility for early check in for the numerous times I have been there, my apartment wasn’t ready not on time nor cleaned properly fuera bathroom stunk, no blow dryer available no extra toilet paper nor paper towels no dish soap Also no space available to leave luggage while waiting for check in Had to walk for 10 min to find a storage place plus pay $10 per bag. The car van taxi service that came along with staying this airbnb never arrived to pick us up as promised and no one to speak to directly all the numbers provided for customer service no one available all thru chat HORRIBLE HORRIFIC EXPERIENCE WILL NOT GO BACK OR USE THESE SERVICES AGAIN.. Lastly staff unhelpful and unfriendly

Orden, limpieza y ubicación

Facilidad de ingreso

Espacioso, muy bien equipado y muy cómodas las recamaras

Nada

Todo estuvo muy bien , el departamento era muy cómodo , agradable el lugar , definitivamente lo volveré a reservar

Instalaciones

Demora en atención de llegada

-Location -bathroom/shower -bed

-it wasn’t clean enough -placemat missing -bedside table very full of dust -saucepan dirty of grease - very frustrating the waiting for access to the property -slow in communication -sofa not comfortable

Very clean and nice apartment at the very good location.

Not the best communication with the host. First, I asked to check in earlier and host told me I can do it, but after coming to the property, doorman told me that the room is not ready and that I should return 3-4 hours later which is even after regular check in at 15:00. After contacting the host, they told me first to come at 17:00. After pushing, they told me to come at 15:00. When arriving at 15:15, the apartment was not ready and it was still in the cleaning process. The host next days kept sending messages which was quite spammy. They even asked about some "fans and clothes hangers". The last days I got couple of messaging informing me that I have to check out by 11:00. I think, this is really unecessary. You should chill a bit with those things :) If communication with the host was better, I would give 10 instead 8.