Rock_Epic Villa Southbroom

Check in was accommodated to late arrival. Once the buildng process is completed the property could be good to stay in. The kitchen is good enough equipped. Again, once completed the upper bedroom could have a nice view.

To start, off the attendant told that the booking was just one room. The reservation clearly stated the "WHOLE HOUSE". The house is still under construction with a lot of work to be done. The bathroom had an empty space with capped pipes where a bath should be. The headboard is loose standing on the bed and not fixed to the wall. There were no stand where suitcases could be placed. Suitcases needed to be accessed from the ground. A gaping big hole in the ceiling in the passage shows wires hinging out. The floors are painted and some areas tiled. There is not a smooth transition from one to the other. There is only one remote for the alarm system and the attendant was very pushy and regularly bothering with alarm settings. The outside of the house is not completed either and there is a lot of building material lying around. We asked the attendant if there would be work done in the morning as we had a long travel and would need some morning rest. he assured us that there will be no disturbance the next morning. The attendant seems to stay somewhere on the property as well and just after six am he proceeded in his vehicle to leave the property. The driveway is in front of the room that was occupied. He returned before seven am again being noisy. At around 07:10 am he continually called to have the alarm disabled as there were construction workers ready to start work on the property. To reiterate, this after he in no uncertain terms promised no work the next morning. I would like to add pictures that was taken to show the state of the property.

Outside looked like a construction site, pillow cases weren't matching and had stains, finishings weren't done properly, one of the bedrooms in the house was occupied by a caretaker (who was very friendly), some electrical fittings exposed, bed headboard at an angle, deck not complete, no gate to secure property from street, broken down vehicle parked in property. Didnt match expectation created on website. Host and caretaker friendly. Property has potential but they need to fix up the issues mentioned. Photos available.