Urban Guest House Ausblick

Nicely spacious, good location and beautiful rooms

Communication from management or staff with colleagues can be improved, especially if there is anything that would affect guests or be of interest.

The couches were dirty, the bedding was old with bleach stains, there was a cockroach in the bathtub, the host came to collect payment at 8pm even called because she knocked and there was no response, my dinner was interrupted because I had to return to the property to pay, the wifi is slow, I had to switch off the fridge because it was making a loud noise, the air conditioner was no better with the noise either

The location.

Plugs (electricity) were not working.

Room relatively clean. Bed comfortable

Booking not confirmed. Reception unprofessional. Access for small cars very bad. No toilet paper. No mirror in bathroom. Could not use lamp at bed because it could not be plugged in. Bedding wasn't 100% clean. Overall not a pleasant experience.

The property is located in a nice neighborhood, cold and silent There is that one staff Sofia, she is so nice

I hate the internet connection in around, I had a lot of issues with wifi connection and I wasn’t helped regardless of how I explained to them that I had a lot to do on my computer. I would choose it again if the internet connection issues are resolved