De Vivo Realty - Futura Smart Flat Sorrento

Wonderful view of the ocean, sunset & cliffside. Having a private Jacuzzi wad awesome to soak in at the end of each day. The Villa was as described, clean and comfortable. Good blackout shades if sleeping in. There’s a grocery store nearby a couple of restaurants. The main shopping & restaurant area is a minimum five minutes away. We found this place worth it because of the view, Jacuzzi and the accommodations. There’s a washer and dryer right outside the door. Each one takes 5 euros to operate per load.

They only provide one key card. This was inconvenient for my adult daughter and I. We come and go at different times so we had to worry about who had the key and who would be back first. You have to have the key card inserted in a slot or all the power goes off in the unit. We asked for two key cards and were told no. The Jacuzzi was wonderful and we used it nightly. It was preheated when we arrived, which was nice. But the longer we stayed, the colder it got. We were not told that we had to keep preheating it. We were even sent instructions that showed the control panel & which controls on the panel to use or not. The preheat control was one of the ones that the instructions said not to use. By the third night, the Jacuzzi was too cold to enjoy. By the time we realized we could have preheated ourselves, it was too late.

There was no breakfast. But we enjoyed the complimentary coffee.

The towels were thin and old and didn’t match the quality of the flat. A few more hooks for towels in the bathroom would have been useful. One sliding shower door squeaked very loudly!

A lovely flat equipped with everything you need for a comfortable stay. The view from the apartment was amazing, and the hot tub was a great bonus that made the evenings especially relaxing.

It was very clean. Had everything we needed. Close to everything.

The only thing I would change would be self check in. We were asked what time we would arrive but it’s hard to get an accurate time when travelling from a distance because of train delays etc. We ended up getting there earlier than we said and had to wait 20 minutes for someone to come and let us in…if it was self check in we could have got in right away after our long travel day.

It was very clean, newly renovated and beautifully decorated.

The view of the carpark from the front balcony. Paying 5 euros for both the washing machine and drying machine for each use for a cycle up to 1 hour 30 minutes.

The location was great, the apartment was clean and modern. The bed was very comfortable. The outside balcony was lovely. We wished we had stayed longer in Sorrento and missed out Naples. Lots to do from the location.

We could have used fresh towels and a few more bowls and mugs. There were no usb plugs beside the bed. So it was difficult to charge devices. The hot tub was cold on arrival and it took several days to get it sorted. We only got in it once. We had booked an apartment with a tub. You pay a little more for that luxury. The staff arranged for the owner to come and sort it.

Spacious, amenities provided, very comfortable bed. Prompt contact on whatsapp. Smooth check in. It was super comfortable and we would totally return.

Shower was a little but damp and became smelly after one day

Location and Staffing. Accommodation clean and modern.

Towels and sheets were not changed. Managed however and never let it affect our holiday