Chaucer House Holiday Home

On arrival, we were given a very brief tour of the property. With 10 guests staying and only two parking spaces available, this was not a great start. We had to park a considerable distance away to find free parking for the weekend. Unfortunately, the cleanliness of the house was extremely disappointing. The property appeared dirty throughout. The beds had visible stains and looked as though they had already been slept in. In the downstairs bedroom, we even found dirty underwear down the side of the bed. The upstairs bath was dirty, and there were marks and stains on walls throughout the house that looked as though spills had simply been left uncleaned. The stairs were filthy, there was a noticeable iron burn mark on the carpet, and cobwebs were present in every room. The sofa was also very dirty. When we moved it to access a plug socket, it was clear that the area underneath had not been cleaned for a very long time. The cooker was dirty, and the hot tub was particularly disappointing, with scum around the sides and sand sitting in the bottom. Overall, we were extremely disappointed with the condition of the property. It fell well below the standard we expected, and based on our experience, I would not recommend it to others. Oh and the complimentary bread had mould on it !

Spacious house Milk, coffee and essentials on arrival Hot tub was great on the end of the day

Walls very thin , kids next door screaming till 1-2 in the morning

Entire ambienece is so Good

Didn’t get chance to us the hot tub

The house was big and clean. Very comfortable and good area.

The jacuzzi wasn't working and the coffee machine, they were both under maintenance! And I wasn't told before. So I was disappointed as I just wanted a relaxing 2 days away. And didn't get what I paid for.

Plenty of room

No lights out where the hot tub is

Enjoyed the hottub and all amenities provided.