Garden Courts Hotel Masaka

Het lag in een rustige omgeving. Het is enigszins verouderd, maar toch een mooi hotel.

Het personeel was niet erg voortvarend! Ik was moe van een reis en had wat hulp hier en daar nodig. Dat moest ik er echt uitpersen. Weinig initiatief en geen echte oplossingen. Jammer…

The lay out and location. The live band was also very good

The bed was very uncomfortable and the mosquito net was broken

Location and breakfast

Rooms are very small , no value for mone

Breakfast was good. The general outside environment is very good. The staff were welcoming and ready to help. Even the askari came to help us pack our things in the car. The food was good and in good quantity

*There was no hot water in the bathrooms and we were not able to locate the switch in time. *The aeration in the bathrooms is not good. *The bathrooms don't have a provision of where to hang the towel. *Prices shown on the menu differed from the final bill by a difference of 12,000/= per plate . *There's need for hangers in the room.

Breakfast, Bed 👌👌👌👌

Although food selection was poor, the kitchen staff and the GM were very flexible and were willing to accommodate. The kitchen staff, waiters and the general manager were most friendly with good customer service. This compensated for the other shortfalls

Reception staff was not conversant with rates and refused to accept booking.com booking. So was a bit complicated and mostly annoying especially after the long journey there.

Beddings and bed Ample bathroom and hot water

There was no T.V subscription Position of light switches