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8.3 / 10 Guest Rating

Refugio del Volcan Casitas

Refugio del Volcan Calle Finca, Quetzaltenango, gt

Refugio del Volcan Casitas - main view

About the Property

Renovated Holiday Home with Stunning Lake Views

Spa Facilities and Family Rooms
Indulge in relaxation with spa facilities and enjoy a comfortable stay in our family rooms.

Fully Equipped Kitchen and Outdoor Dining Area
Cook up a storm in the fully equipped kitchen or enjoy a meal al fresco in the outdoor dining area with picturesque views.

Outdoor Play Equipment and Garden
Fun for all ages with outdoor play equipment and a tranquil garden to unwind in.

Experience the beauty of San Pedro La Laguna at Refugio del Volcan Casitas. Book now for an unforgettable holiday experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Family rooms
Garden
BBQ facilities
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent20 verified reviews
AI Summary

Guests highly rate the silencio and frequently praise the conexión con la naturaleza.

Categories

Cleanliness7.4
Service8.4
Location8.7
Room Quality8.4
Amenities8.4
Value for Money8.4
Food and Beverage8.4
Overall Experience8.2

Select topics to read reviews

P
PanagiotagrGR
Verified booking
with friends
Standard Room
Stayed in Mar 22, 2025

"Exceptional"

10.0

Everything was perfect but we especially enjoyed the jacuzzi in the yard with the best views of the lake.

Nothing🙂

Helpful?
P
PanagiotagrGR
Verified booking
young couple
Standard Room
Stayed in Feb 24, 2025

"Exceptional"

10.0

Everything was perfect, especially the view! The stuff was terrific and the place very tranquil.

Everything was perfect.

Helpful?
K
KelleyusUS
Verified booking
young couple
Standard Room
Stayed in Feb 11, 2025

"Interesting Stay"

6.0

The tiny home was nice because we did have our own space and kitchen. The tiny homes were also really safe because they are locked behind a steel door. Ximena, the guest service agent for the property was wonderful and helpful. She helped book us a private car from Lake Atitlan back to Antigua and answered all of our random questions about the area.

The location is a bit far from the main San Pedro pier and downtown. I would not walk this as there are a lot of back roads that you would need to take. In a tuk-tuk it took about 15 minutes to get to the pier. This is not necessarily a bad thing if you are looking to stay away from the partiers in downtown. Please note, you do need to walk up about 50 steep stairs to get to the main door so not accessible for people with physical disabilities. The tiny home has several homemade wines in the unit that you are welcome to consume. The prices are listed on a laminated sheet on the kitchen wall. We were told that there is also coffee that was grown on the property that we could have. It was not explained that the coffee beans would cost anything and it was also not listed on that laminated sheet. We saw that the bag of beans was open so we drank some of it thinking it was included but then later told that we needed to pay for it. It was an uncomfortable and confusing situation. I think this could easily be resolved for future guests if they added the price of the coffee on the laminated sheet.

Helpful?
J
JeremycaCA
Verified booking
with friends
Standard Room
Stayed in Feb 9, 2025

"Very good"

8.0
Helpful?
E
EthanusUS
Verified booking
young couple
Standard Room
Stayed in Jan 22, 2025

"Exceptional"

10.0
Helpful?
D
DoireanngbGB
Verified booking
young couple
Standard Room
Stayed in Jan 16, 2025

"Exceptional"

10.0

Amazing place to stay. We have been travelling in Latin America for 6 months and this was one of our highlights. The views are spectacular and the property is stunning. The casita was sparkling clean and very spacious. The kitchen was excellently equipped and the bed was very comfortable. The shower had plenty of hot water with good pressure. You have your own private balcony with seating and a hammock. There is also a seating area with a firepit and a hot tub so you can relax and enjoy the surrounding views. We found the location perfect it's walkable or by tuc tuc to the main area of San Pedro but far enough away to escape the busy madness. There is an amazing Italian just down the road as well as a small cafe so between self catering and these locations we didn't feel going into the main area essential every day and enjoyed relaxing on the premises. The staff are so friendly and accommodating. They went out of their way to ensure our stay was comfortable and enjoyable. Nothing was too much to ask and they were extremely responsive. They were happy to provide information about transfers and activities during our stay. We also had the pleasure of meeting the owner's family while we were there and again they were super friendly and welcoming. Would highly recommend staying here and hope to come back and stay again.

Nothing

Helpful?
T
TamarausUS
Verified booking
young couple
Standard Room
Stayed in Jan 5, 2025

"Loved the view, the staff, the hot tub and the seclusion. They should let potential guests know that you have to be in g"

9.0

The location and isolation, felt like we were in a fortress above the lake

There were a lot of stairs to get there.

Helpful?
N
NatalieusUS
Verified booking
solo traveller
Standard Room
Stayed in Nov 13, 2024

"A great place to relax"

9.0

Clean, comfortable, and the perfect setting for a relaxing time. The beds were so comfortable and every little detail was thought through at the Casita. I especially enjoyed being able to purchase and try their locally made wine. The staff was so friendly too. Definitely my favorite stay in Guatemala!

This is not a place for someone with any kind of mobility issues or too much luggage. The pathway to the entrance is long, steep, and has many stairs.

Helpful?
M
MariousUS
Verified booking
review category business travellers
Standard Room
Stayed in Dec 5, 2023

"Exceptional"

10.0

I spent my first night at a location in town and the town can be very noisy. Refugio del Volcan is about mile and half from the main strip of restaurants and bars, but it was a perfect quiet escape for sleeping in the evenings. James was a fantastic host with lots of information regarding the area and suggestions for exploration, dining and more.

I liked everything about it. It's a steep climb to the front gate, but I didn't mind as I travel relatively light. I also enjoyed my morning and evening walks into town. When I didn't feel like walking a Tuk Tug was always nearby.

Helpful?
T
TomaszplPL
Verified booking
review category business travellers
Standard Room
Stayed in Nov 21, 2023

"Exceptional"

10.0

Great place, very clean, host very helpful. The view is to die for. The place is an oasis of tranquility in a rough and ugly town of San Pedro. Highly recommended!

nothing.

Helpful?
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