Homewood Suites by Hilton Baltimore

La ubicación, los desayunos, el personal.

La ropa de cama está en muy mal estado, nos resolvieron pero sigue siendo muy degastada Por ser un edificio antiguo el baño estaba malo y durante la estadía lo tuvieron que arreglar dos veces. Siempre nos ofrecieron el cambio de cuarto

Great location

Nothing worst hotel ever. They make up fake charges so they can get more money out of you do not stay here ever. They will charge your card for stuff you never got.

I want to warn future guests, especially African American travelers, to be cautious when staying here. My group was falsely charged a smoking fee, even though no one smoked inside our room. We only smoked outside in the designated area staff told us was allowed. No smoke or vape detector ever went off, and the hotel provided no proof or photos showing any smoking inside. The charge seemed to be based only on smell, which can easily come from being outdoors. When I tried to dispute it, I called the hotel multiple times — they kept putting me on hold for long periods and then the call would disconnect. This happened three times. On the fourth call, no one answered at all, but when my friend called from a different number, they picked up immediately. This experience felt unfair and unprofessional. I’ve noticed this happens too often to Black guests, and it needs to stop. Guests deserve to be treated with respect and charged based on facts, not assumptions.

The location was amazing, The view from the 6th floor was nice.

It was very warm in our room, even with the AC on the lowest temp it could be on.

when we checked in I was told they over booked and my room that was booked was unavailable so they downsized us to a king bed and sofa pullout ,as I booked previously for 2 queen bed suite with a pull-out couch