Spring Apartment by Wonderful Italy

Central location. Spacious apartment. Clean.

Getting the keys was a pain. Took 3 hours. The instructions to get in the main door didn’t work. We ended up having to call Wonderful Italy 5 times to get help. In the end, another guest, (that we knew), let us in and we used the key safe to get into the apartment. The apartment was on a very busy road so we had constant, noisy traffic all day and night. Combined with a loose drain cover that every car went over, it wasn’t a peaceful place to stay but it was a great location and lovely apartment.

Location to centre and lake

Contact from host earlier. Better use of room space. Bedroom a little overcrowded with furniture . Lounge dining room too spacious.

The apartment was very spacious and clean. The location is central and very close to the Duomo.

The traffic noise is terrible. Because it is a residential apartment the noise started at 6 am from people getting ready for work above us.

Great location 200 meters from Como Lago train station. Close to the lake. Roomy, old school apartment. Lots of dark wood cabinets and padded chairs. Very comfortable-no cheap rental furniture. Fully equipped kitchen for long stay.

Communication with Wonderful Italy will have you tearing your hair out sometimes. Emails go unanswered. You have to call them to ask questions and then you are in corporate hell with the automated menu and the dreaded, "due to the high volume of calls" message. I got that twice. Was on hold for 10-15 minutes and the line went dead. Had to call back. I didn't get the access code for the keys until 3 hours before check in. I'm on the train to the destination and I don't know if I'm getting in or not. Is this how you want to spend your vacation? You think its all smooth sailing after you've paid the money but there's a lot more to do like signing rental contracts, paying hotel tax, etc. No info is volunteered by Wonderful Italy. If I didn't call them with questions, I wouldn't have known about these extra requirements. I was on the phone to them about 10 times trying to get all the details hammered out. The agents are helpful, however, once you get through to talk with them but don't leave it to the last minute to get all the paperwork done. Nice apartment but was it worth all the hassle?

Big apartment for couple. Nice place, everething is close. Nice view. Noisy because of trains.

Location fabulous, there is road noise below but you are in the centre so expect those sounds

Would have helped to have a folder for reference but they provide one online - was bit of a niggle for me but once you access it online it’s ok

Location e mobilio