The Draftsman, Autograph Collection

Breakfast was good but service slow. Great locatuion. Clean comfy rooms.

Front desk was in a shambles. Couldn't check in at 2 pm, which was okay, but when I came back later they said my queen room (2 queen beds) was gone and that I would have to take a king. But couldn't do that bc of travel with my business colleague. The front desk was very cagey but as I started to note that this was unacceptable for anyone (and esp a Bonvoy level like mine), the person went to the front desk manager and got us 2 king rooms--at first they tried to charge me for 2 rooms but eventually made it right and split my 1 room cost across two king rooms. BUT next morning at check out more rigmarole about how that billing arrangement cannot be done without a manager etc until I had to note a manger must have approved the night before. In any event, a real mess at front desk.

great location, clean and well appointed rooms, welcoming atmosphere with lovely restaurant attached.

Very central. Nice rooms. very nice staff.

The doors are heavy and noisy and bang all hours of day and night. Awful if trying to nap and rooms are being cleaned

We were unaware that we had to pay a valet charge to park the car and my husband tried to give the valet service a five dollar tip and he was highly offended that the system charged him $1.50 extra for the convenience of providing the tip electronically. In this day of Covid very few people travel with lots of cash, and I always appreciate the ability to use my card as does he but charging a service charge on something such as a tip for a needy employee who works hard, for the business was highly offensive to both of us. When we drove away, we said we would never come back