Royale Sainte Hélène Boutique Hotel

Staff where very helpful

The rooftop bar and pool where out of order

This was a small boutique hotel, which made the whole stay very personal. It was tastefully decorated throughout and the rooms were well set out and felt luxurious. The terrace was exceptional, very large with private sunbeds and jacuzzi. The staff were exceptional from the moment you arrived at reception to the staff in the executive lounge and housekeeping. Marilyn was a breath of fresh air, the rooms smelt beautiful after she worked her magic. The rooms have smart TVs which we loved. The executive lounge was very relaxed and again tastefully designed. You can have this included in your type of room or €18 euros a day extra. This gave you access to soft drinks wine beer and coffee throughout the day as well as spirits between 5 and 7 which we found was not rigid, often left out until you left. A very trusting self service, but I think plans will be to have it attended over time.

The location was more residential, however, we have stayed in many resorts across Malta and this felt very relaxed and traditional so we saw it as a bonus - the old Malta - felt nice with Church Bells and towers to be seen from every angle. Though on a main road there was no disruption to sound in the rooms and a few nice little places for food. Technically we didn’t not like anything about the property and will be coming back soon

Very nice hotel

Everything was ok

Il personale e la location

We did not have breakfast. The room was nice and clean. I liked that the room entertainment system has a quick launch of netflix and youtube.

The passage from the lift to the room has been uncleaned for almost the duration of our stay. There were white crumbs on the floor not from us from the second day of our stay and was not cleaned until we depart. Something the room service or a house keeper should have noticed.