Glenstone place extended stay motel

We were stocked by people, the room had a hole thru the door and didn't close all the way. The room smelled so bad we didn't even stay there more than 5 minutes. We found another hotel.

The place was filled with people i didn't feel safe there i Had to leave and go somewhere else the door didn't lock no blanket on the bed and room smelled like dog

Sticky floors and tile pealing up. Missing half the bathroom sink. No shower curtain.. smelled like mold and had mold and had mold in the bathrooms. And the lady at the front desk was buying drugs from and unknow person in the lobby.

We got to the property at 9:30 pm with the office closed. On the website, 10:00 pm is when the office closed. I called and was told office closes at 8:30 pm. The person lived on-site and came and checked us in. Most rooms are people who live there. A lady told us not to leave our bikes on our vehicle because they would probably be stolen. So we took them upstairs, because the ground floor was not available which I requested when I made the reservation. I made the reservation the day before, the desk person said she didn't get it until the next day in the afternoon. I got a message at 4 pm on the day of check-in that the first floor was not available.

The front desk staff,Courtney, was absolutely amazing! Best customer service skills I have seen in sometime! The building and room's were aweful! No bedspreads no soaps,roaches running every where,

It was dingy, dirty, and no one responded to the bell or phone calls. We weren't able to check in.

It was clean

Room was clean, but very dated. Missing basics like trash can, cups, and blankets for bed. Pillows were small and worn out