The Grosvenor Suites Gwarinpa Abuja

The location was good and the staff was very good

The room isn't worth the price. The water heater is not working, the fridge is not working room 107 and lacks fumigation

Toilet facility, Fridge not working, water heater not working, mosquito bites

Nothing, am never going to that hotel again

When they put their price of the hotel room online, when you get there, they will show you another price, which means they are scam because they know once you arrive at the hotel you have no choice than to pay the price they tell you

The behaviour was a mess.The requested for extra money for my booking.that booking.com do not service their property for them.That they're to decide how much they'll charge for room.

Nothing . Please disregard the photo I attached.

Location, aesthetics, the room size and layout, the manager's professionalism and proactiveness. I also like the international interior design makeover that gives the hotel a modernised makeover aesthetically. The best was very comfortable.

Front desk staff's approach to solving issues and wrongfully applying resolution to issues. They can be better and know when to escalate for better customer experience. The bathroom tiles are slippery, something should be done about it and floor towels or slippers should be provided to minimise the risk of accidents.

I didn’t stay in the property because the hotel staff asked me to pay more than the amount on your app.

Nothing. They’re not professionals.