Villa Ginevra by Apulia Hospitality

Posizione, struttura recente, ben curata

Vari problemi con l'idromassaggio

They let us check in earlier. The place where the house is not bad. Its 10 minutes to Monopoli and 5 minutes to closest beach by car. The veranda is very pleasant to have breakfast. There are all necessary kitchen things for cooking. Beds are comfort.

First of all we stay 2 couples without children. When you first look at the photos on the booking, you can see a beautiful villa with a sea view, pool and jacuzzi, but be careful, it may be a different villa you choose. We thought we would stay where it looks like in the photos. What we can't see in the details: this place consists of 3 buildings in a row,we stayed in the back "villa".It is difficult to call the building we are staying in as a "villa" because in fact the building is a reverse duplex, the 2nd floor is the basement. This -1 floor is extremely dark, there is no room for air, and it is almost uninhabitably damp.It smells musty !!!. For this reason, we had to leave the air conditioner on for 24 hours to stay in this room. Towels were one time only, there were not enough towels for 7 days, so we had to wash the towels, but there is no laundry detergent, you have to go to the market and buy it. On the 2nd day of our stay, when we tried to enter the garage with car while returning home in the evening, the automatic door system was broken and would not open. They didn't give the key for manual opening, so we had to jump over the railings with our pregnant friend to enter the house. Afterwards, they said that it was the first time we had it, but when we look at it, it seems that the broken place was repaired by welding before, but it obviously didn't work. They changed the wifi password almost every day, and if we didn't ask, no one had any intention of telling. During this stay, we talked to 5 6 people instead of 1 host for these and similar issues. As a result, the money we paid was not in return for the service we received because we paid not bad according to the region.