The Caledonian New Southlands Hotel

we were only booked in for the one night, but decided to stay an extra two night. No complaints we would definitely stay again and recommend it to everyone.

Nothing to dislike

Reception is large and bright and the receptionist very good. Friendly and helpful. There is a lift to all floors. Bedroom was a good size with a good bed with nice clean linen. Two bedside cabinets both with lamps. A desk and two chairs, tele and wardrobe. Full length mirror. Hairdryer. Shower room is also good size with a shower cubicle with a single headed shower. Toiletries and good towels provided. Clean, bright and warm. Downstairs is a bar, restaurant and events room with Bingo and a ‘turn’ each night. Outside are gardens and a fee paying (£6pn) car park. District is mostly hotels, b&b’s and houses. Quiet and safe. There is a chip shop, Chinese and pizza place within walking distance. Scarborough is about a fifteen minute walk. Staff were mostly friendly and pleasant and helpful. It was good value with breakfast. Everywhere clean enough. Warm and friendly.

Minor complaints were the lift was filthy and I had to tell reception. If you are not with a Caledonian coach tour and haven’t booked an evening meal in advance you can’t eat!? An altercation with two young members of staff was dealt with when they apologised. Breakfast was mostly good. The sausages would probably struggle with the Products Containing Meat etc. (England) Regulations 2014! No designated vegetarian breakfast. No fruit or mushrooms with the breakfast. Overall I thought it excellent value. It’s cheap and cheerful.

Friendly staff,good value for money,comfortable rooms,good location,good breakfast.

Room was ok but large watermark on ceiling. Having closed the window at night couldn't open again in the morning but having only stayied one night was no problem

The location is brilliant and the room was comfortable and very reasonable. The staff were really friendly and helpful. Nice breakfast.

I was on the top floor and the room did smell as though it had been smoked in at some point. I don't know if this is the same on all floors or is historic but as a non smoker, it definitely a scent. If/when I stay again, I'd request a first or second floor room to test this out.

Liked the price & the location, it was brilliant gor what me & partner just wanted. Somewhere cheap & cheerful to lay our head.

The Hotel is a bit dated, but it was clean & comfortable & all the staff we met were very pleasant.

Lovely warm hotel, clean and friendly. Buffet breakfast :)