Ele Camp Udawalawe

Отличное шале, вкусная кухня, очень круто что есть навесы поваляться) Помогли организовать нам сафари, все было супер. Завтрак вкусный, отличный отель остановиться перед поездкой на сафари)

I liked the size of the room and the quietness of the location.

This property is located in a very isolated, rural area with absolutely nothing within walking distance no shops, restaurants, public transport, or attractions. Exploring or even running basic errands on foot is impossible, requiring a tuk tuk at all times. The listing did not sufficiently emphasize this remoteness, which made the stay feel inconvenient and limiting. The main issue that severely impacted our experience happened during checkout. I had prepaid the full reservation amount using a top-up Wise card, with the exact funds loaded specifically for this payment. At checkout, the property's card reader showed the transaction as declined (likely because their system allows for potential extras or incidental holds). I immediately provided proof via my banking app that the funds had already been debited and the payment had cleared/processed. The staff member (possibly the owner/manager) was initially willing to contact the bank to verify. However, when he couldn't get through right away, he became increasingly angry and confrontational. He raised his voice, repeatedly stated he had "been doing this for years" and knew better, accused me of wasting his time, and demanded immediate alternative payment despite the clear evidence I showed. This escalation made me feel unfairly accused and treated like someone trying to avoid paying, even though the issue was technical and quickly resolvable once contact was made. The confrontation was stressful, unnecessary, and by far the worst customer service I've encountered at any accommodation—it completely soured the end of our stay.

I really liked this place and will return. The rooms are lovely, the location is great - not far from the park entrance yet really quiet. They have an attractive bar and restaurant where the food and drink prices are reasonable. The staff are kind, welcoming and helpful. The place has the air of a much more expensive establishment; the price is high enough, it's not cheap-end, but it is good value compared to other places in the area. There's also a nice pool and a gorgeous little dog and kitten which I assume (hope) they look after.

They use an extremely smelly, chemical air refresher/cleaning product that set me off sneezing uncontrollably. I feared I would not be able to sleep in the room. The staff were very accommodating and offered me another room but the smell was the same. However once I knew what was causing the smell - a spray, which eventually wore off with the aid of ceiling fan, and that it wasn't one of those obnoxious plug-in diffuser things, I was able to get a good night's sleep and everything else was great. The food in the restaurant was so-so. But the menu is long and varied, so I probably just chose badly.

Très bel établissement, chambre (familiale) splendide, belle piscine, très calme, personnel accueillant et à l’écoute, repas délicieux. À deux pas de l’entrée du parc, du barrage et des autres sites d’intérêt. En résumé, parfait séjour !

Tout était parfait

Tout ! L'hôtel est magnifique, on se sent vraiment dépaysé et tout le personnel est adorable 🤗

Rien

Beau cadre, belle chambre et belle piscine. Correspond à la description.

Sødt personale og hyggelige hytter man bor i. Dejligt med pool og restaurant på hotellet da det ligger lidt væk fra byen. Hotellet arrangerede safari for os.

Bruseren på badeværelset i en af hytterne var virkelig dårlig, hvis man ville have “varmt” vand var strålen ekstremt svag og det kom nærmest intet ud. Den store bruser i loftet var kold:(