Entire Studio Apartment at The Capital Triology

Great location and clean room

Maintenance neexed and overdue Shower shwlf broken; cupboard door hinge broken; statue broken

The view,modern design and spacious

Always have to wait for key for almost 20 minutes

This unit is privately owned. I booked and when I showed up at check in, the concierge staff didn’t want to accept Booking.com’s confirmation number. They were waiting to receive confirmation directly from the owner of the unit and I was left stranded at the check-in counter. It was humiliating and embarrassing. After waiting for the owner to confirm my booking with the concierge staff I had to leave to find alternative accommodation. There was no contact number for the unit owner on Booking.com’s booking confirmation; the only number that was there was for the concierge desk who could not assist me since they didn’t want to accept Booking.com’s confirmation. I could only communicate via the messaging platform on Booking.com. The owner responded to my message only at 6:00 the following morning! By then I had already left the apartment building and had to go and find alternative accommodation.

I liked the staff assistance and kindness

The host did not leave the keys for us fortunately the guy at reception made an effort to fetch the key for us.