Sands Garden Hotel

Very central and close to the harbour yet not on a main road. The rooms with balcony are nice and comfortable. The hotel staff is very nice and helpful.

Make sure to get a balcony room.

The room was spacious and clean with a large bathroom and a lovely balcony. The rooftop restaurant served lovely breakfasts and dinners - we even got given a packed breakfast on the morning of our departure when we left early. The staff were very friendly and helpful and accommodated all our needs. Central location, close to shops and restaurants and a short walk or bike ride to the beaches

Nothing!

Staff is simply lovely people. We enjoyed the food, although breakfast options are quite limited.

Photos do not match the actual rooms. The room is advertised with bright photos where you can see a window, while the room is just a hole with no window whatsoever. Hotel manager is aware of this and refuses to stop misadvertising their rooms as I see the same pictures are here still. We took an excursion unfortunately arranged by the hotel, and after 1 month of trying to get our excursion photos, we only received an empty drive folder. If you want to go on an excursion, DO NOT go with the options the hotel provides. There are many other options in the island.

I liked the very friendly staff, delicious food and comfortable rooms. I recommend this hotel for a holiday, I will soon return here again!

there are no shortcomings in the hotel

I don’t recommend this hotel. The experience with this place could have been better. The hotel doesn’t have all the rooms they show on Booking. We booked a deluxe room with the balcony but we got a room even without a window outside, speaking nothing about the balcony. The owner tells us fairytales that it is a high season (but I booked beforehand, and the booking was confirmed) and our room will be ready tomorrow morning. However, it was also impossible to stay in the current room due to the strong chemical smell. They used some poison from insects. So, in fact we had to stay in another place, a guest house which was much worse than we booked. And guess what, the room we booked wasn’t ready the next morning. Then, we listened to other fairytales that the room will be ready in 30 min, then, in 15 min… at 12:30 we were told it was ready, but it wasn’t. And he took our belongings to the new room and our previous one went to other guests. So, we have been waiting for our room for 2 hours outside! And we were not the only ones with this situation. I know at least 4 other couples who didn’t get their rooms that they booked. Some of them were offered to stay at other places after three days waiting to get the room they booked, some just decided not to have scandals. The owner promised us to compensate the most expensive excursion for one person as an excuse. He actually did, however, not the excursion that was promised. So, what I understood, is that the rooms “deluxe with the balcony” and “queen size room with the balcony” are absolutely the same rooms. There are no queen size. You will pay more for the bed 151x180 cm. And most likely, you will be placed in another room with the window which goes to the corridor. And if you don’t fight for what you paid, the owner will be happy and will keep telling you his fairytales. The swimming pool is never cleaned, it has green water.

Beautiful hotel in the centre of the island, very good location with walking distance to all you need during your stay. Rooms are very clean, well equipped. The bed and bedsheet was extremely comfortable.

We stayed in rooms 102 & 105. The rooms were comfortable and big enough. Always clean and beautify, maintained by John, who is always available with a huge smile. Mini fridge, hair dryer, safety box, TV, beach towels, bath towels, and hand towels were provided. Shower gel shampoo, and toilet paper was provided, too. The hotel has an in-house restaurant, Sands Grill Restaurant, on the 3rd floor, where in-house guests can have their meals. We were on a full board meal plan, which includes 3 meals, breakfast, lunch, dinner. The Sand Grill Restaurant is managed by chef Pathum and Pasidu. Both of them are very attentive. The food was very delicious and outstanding, while Pasidu's service was excellent. Overall, we would say we have seen and visited many hotels in Thoddoo, but Sands Garden Hotel has different concepts of hotel operation. A very customer oriented, friendly operation that gives you home feelings. All the staff members are always available and ready to serve your needs, they are hungry to make your holiday memorable Thank you Mr. Ahmed and his dedicated team, Chef Pathum, John, Pasidu, for the service extended to our group. You ha amazing job. Many greetingst from Jaroslava a Dušan Tůmovi