The Aster Heritage

Overall nice 👌

This is a Guest house. This was not very clear on the Expedia website.

Nice stay great location friendly staff.

Great location. Tidy room. When we needed another night in Kolkata they were able to accommodate us and we transferred rooms immediately meaning we could enjoy the day without our bags.

Be careful what you book! This hotel is actually composed of 6 properties spread throughout the city. The pictures you are seeing online are from only one property. Our hotel was very, very different from the pics we saw. The manager herself directly admits as much. We let the hotel know we would be arriving after midnight as our flight was delayed. They felt it would be a good idea to put us in a room exactly two feet from the reception desk (see pic)! As expected, we could hear the phone ringing well past 2 am and by 7 am, people were checking out, being loud, yelling at each other (if you live in India, you know), making breakfast etc. Bottom line: room was subpar (see pics), we were charged way too much and we were forced to move hotels on our own time and money. After more than two hours of negotiations with the hotel, we were finally granted a new hotel. Honestly, I think the staff here and even the manager are decent people but just think only with money on the brain, no real concern for patrons. Customer care is not the priority. They had our room booked out and people waiting in reception for it before we even left the hotel. End note: the manager put us in their Aster Penthouse which was not quite as conveniently located but was a much nicer property. We slept well the second night and are appreciative of that effort of goodwill.

This is an AMAZING hostel. I was treated wonderfully, and I look forward to returning!

fantastic location on park street! Staff was wonderful and helpful. Room bedding could be slightly better and cleaner but they were quick to fix the minor issues. Manager saif was friendly and willing to help us with requests. Thank you for a great stay!

Good location but very noisy.

Good spot! Good people.

窓の密閉性が無く、エアコンをつけていないと暑い外気が入ってくる。中心街にあって、立地は良い。