Portofino Luxury Front Marina by PortofinoVip

Location was great

One flight of stairs so beware Washing wasn’t working still this was not good owner needs to spend money charges allot so fix things Agency compensated us Bed hard Pillows need updating Kitchen needs updating and cupboards to place all accessories They advertise fully equipped kitchen but no toaster or kettle

Large space. Centrally located. AC works. Pleasant balcony and view.

The overall condition of this property is more akin to a college dormitory than a really nice hotel. Stood in 3" of clogged shower water (even after using their drain cleaner); got scratched and clothing torn by jagged/broken metal door handles in busy/small corridors despite requesting a temporary remedy; was not able to utilize the broken washer (though an alternative arrangement was ultimately provided, we were still prevented from doing multiple loads and having immediate access to our clothes during our stay); toilets/seats felt like they were about to break/detach because they were so loose and unstable; bedding was worn, had stains, and was too small to actually fit the bed properly; and questioned the extent to which the property is routinely deep cleaned. It's time to revisit the use of "luxury" and "VIP" in your name and re-evaluate your rates.

Location was perfect for us.. the living spaces and decor were beautiful, the view from the terrace gorgeous !! Simone was really helpful and responsive to requests..

A couple of small things like the clothes washer not working and burnt out light bulb. Broken door handles. Minor but for the €€€, could be easily replaced

The location and view of the piazza from the terrace was amazing. Very large apartment with room to spread out. having two bathrooms and air conditioning was a plus.

The beds and pillows were very uncomfortable. Please add a pillow top and better quality pillows, or more of them, for future guests sake. Also, the washer/dryer did not work, so we left Portofino with one bag full of dirty clothes.