Kratiras View Luxury Suites

Everything. Location is perfect! Staff are so helpful and friendly. Stunning views.

Nothing

La vista

Que está muy mal cuidado las albercas de afuera de los cuartos estaban viejas y sucias se va un huésped y no cambian el agua y se ve sucia

Zeer mooie ligging

The property is located in the heart of Fira. Amazing location and the balcony overlooks the caldera which is the best view in Santorini in my opinion. We were fortunate to avail of the room with the pool (not jacuzzi) so we paid a bit extra to get this particular room. We did find the room itself is a bit outdated and we more or less paid for the view, pool and location. The pool itself was a bit dirty n particular the lining of the pool and was very dirty near the top of the water. We also encountered lots of dirt on the floor of the pool when we arrived which wasn’t the best. We brought this to the lady on the receptions attention and she seemed really unhappy. Similarly the pool man wasn’t happy that we brought this to their attention. Both were a bit rude in general so that wasn’t the nicest experience.

The staff managing the the reception and pool man were a bit rude. Outdated interiors, took ages to get the air con working (we eventually did - to no help of the staff), leaking pipes in the bathroom from the sink which cause water to run out the bottom on the floor. Dirt in the pool - lots of steps (to get to majority of restaurants)

Location hospitality food

Beautiful picturesque view, delicious food and lovely staff

The only downside of this property was the lack of pool cleaning. Our private pool was dirty from the wind blowing things into it. You would have thought with the price of this hotel that pools would be cleaned daily or at least every other day or have a pool cover to stop dirt getting in it. It was a bit dirty when we arrived and on our second day, it was even worse sadly.