ALEKS house with apartments

Cleaness and owner availability and kindness

Nothing

Location is very good, easy to fine the apartment, clean rooms, comfortable bed, in the apartment is everything you need for a vacation

The accomodation was super clean.

The location is not bad, there is also a small garden. It is a silent/relaxed neighborhood.

1. The internet wasn't working when we arrived, after which it started to work, but with many hiccups 2. The bathroom was not just very small, but with many leakage problems (bad plumbing) 3. We've got 1 small soap and 1 toilet paper for 2 persons for 1 week! (I had to ask for more) 4. There was no shower gel or shampoo, we had to buy them 5. The kitchenware was pretty dirty, look at the hood (see photo attached) 6. We've got no rack to dry our laundry, but only this wire outside (see photo attached) .... and it rained for 3 days 7. We've got just 1 bed sheet for 2 persons ! In the wardrobe we found this dirty blanket (see photo attached) 8. Maybe the worst was that even after I 5 days, when I asked them to do some cleaning and change the bed linen, the host answered that they don't provide this service!!!! Even the most basic guesthouse changes sheets and does minimal cleaning after 2-3 days. We stayed 7 nights without any new sheets or cleaning! 9. On top of everything, they charged us 70 Euros for our small dog. In all guesthouses until now, not only we weren't charged, but we got nice presents for the dog or at least plates for water and food. I've been using booking.com for over 15 years now and I don't remember to see a mark of 9 and such conditions inside. The mark seems like a bad joke.