Bracknell RWH Beautiful Two Bedroom Apartment

We rented this apartment twice with a short break for a trip to a different location. We found it comfortable enough to rent again though it was expensive. For that price, one should find basic soap/ shampoo in the bathrooms and more towels (during 5 days' stay, we had to wash towels).

We didn't like dull knives and old , stained plastic cover on the dining table. We had our own tablecloth.

We liked the location and the size of the apartment. The managing company was responding to our messages. Kitchen had enough cups, glasses, plates, etc - all clean. Washing machine worked well. Dishwasher worked well. Bed was comfortable with good quality linens. TV, wifi, heating elements and lights worked well.

1. Some windows were difficult to close. 2. Kitchen has a frying pan NOT compatible with the electrical range. Dining table needs a new/fresh cover ( plastic or any other materials). 3. Parking arrangement was not convenient for us, so we did not use it.

Location was good

Poor parking, didn't say one space only. We had two cars and had to pay a whole weeks parking for another car. The parking location is incorrect when given. Disputable way of charging as was told Booking.com where trying to reach us, when they weren't. We were told that we had to pay direct when all charges are inc vat with Booking.com, but the host charged the full about with no vat. So lost 20% approx (£132) as was a business trip with quoted costs. The wardrobe door came apart when we open the door, the mirror in the door nearly hit the floor. Bedroom window was locked with no key to open during a week with hot weather. Big gap in the laminate floor, which caused a cut to the foot which scraped across the floor in the bedroom. There was no welcome or instruction pack on the accommodation.

We eventually got in, the flat is in a good location and was clean

There were no instructions on how to enter the building. we had to wait until somebody noticed us. The parking instructions were inadequate, there was no explanation as to where the parking garage was or the code required to enter it. The instructions to retrieve the main keys from the lock box was ok. The hot water in the flat was low pressure and tepid.