Hz Homestay Bertam

There is nothing to be like in here “bizarre” experience ever

Bizarre experience ever. The house was extremely dirty, as if it hadn’t been cleaned in weeks. The floors were covered in dust and dirt. Look like they were not sweeping the floor at all. The previous guests checked out at 4 PM, and we checked in at 5 PM. How on earth can anyone properly clean two toilets, a kitchen, three bedrooms, a living room, and a dining area in just one hour? Absolutely doesn’t make sense. The kitchen was a health hazard. There were leftover beverages from previous guests, dirty water on the floor, unemptied trash bins from previous user? Idk, and even rusty appliances. The fridge was leaking dirty water, and the cooking area looked completely neglected. Toilets are the worse area. The toilet bowls were stained yellow, one flush was broken, and the floors were dirt and smelled foul it is look like they clean it once in a month or worse than that? Only one toilet had a functioning shower, and the mirrors were so dirty with stain? Idk. The air conditioning was ancient like taking from 1900 century and leaking water flooding the rooms even not cold at all. Extra pillows and mattresses looked like they hadn’t been replaced in decades—old, tattered, and no pillowcases. This place isn’t worth a single penny. It’s worse than a beggar’s shelter. I wouldn’t recommend it to anyone. This homestay listing should be removed from every website and platform.

Hi, this property is in extremely poor condition, and the cleanliness is unacceptable. The smell is unbearable, and the rooms are filthy. I'm deeply concerned because many of the facilities listed, such as Wi-Fi and a working kettle, are either missing or broken. It feels like a health hazard staying here. Please take immediate action to address these serious issues and consider removing it from Booking.com to prevent others from having the same awful experience. i checkout before 8.00pm after entering the property at 5.00pm