Memoir Warehouse District

The room was large, comfortable, and well-appointed. The pool area was also very nice and a definite highlight of the stay.

The service and maintenance significantly let the experience down. We reported issues with the room shortly after arrival, including a shower head that was almost falling off the wall and a toilet that wasn’t secured to the floor, but never received any response. There were also ongoing issues with our key card not working in the elevator, meaning we couldn’t access our floor and had to rely on staff assistance, despite raising this earlier. Front desk staff were generally unengaging and did not acknowledge us when we passed through the lobby. On check-out, we were asked to provide proof of payment from Booking.com, as the concierge questioned the amount we had been charged, which felt unnecessary and uncomfortable. Overall, while the facilities were good, the lack of responsiveness, maintenance, and customer service impacted our stay.

I love the location and the way the property is designed. The amenities are wonderful, the staff Gavin is very friendly and treated me with kindness.

Water pressure in the shower, the mattress wasn’t as firm as I expected.

The facilities were fun and wellndesigned

Carpeting in common areas were very dirty

It was a beautiful building and room in a great area of NOLA.

Our first night was spent in a room whose air ducts were incredibly noisy. When we complained, they moved us to another room which was perfect.

I love that it feels like I’m at my home away from home

I can’t think of anything I didn’t like.

Very well equipped it has literally everything you need

If there is event in social club downstairs it might be hard to fall asleep until 11pm