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8.4 / 10 Guest Rating

The Penta

15 -16 Palace Terrace, Queens Promenade, Douglas, gb

The Penta - main view

About the Property

Luxurious Accommodation:
Penta in Douglas offers elegant rooms with private bathrooms and flat-screen TVs. Enjoy complimentary WiFi and find free toiletries and a hairdryer for your convenience.

Convenient Location:
Located just 13 km from Isle of Man Airport, Penta provides easy access for travelers. Explore the vibrant city of Douglas and its attractions with ease.

Modern Amenities:
Experience a blend of comfort and style at Penta. Unwind in well-equipped rooms and make the most of the hotel's modern facilities during your stay.

Book your stay at Penta now and indulge in a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Heating
Lift / Elevator
Golf course
Non-smoking throughout
Beachfront
Beach
Staff adhere to local safety protocols
Laundry washed per local authority guidelines

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent702 verified reviews
AI Summary

Guests highly rate the clean toilets and baths and frequently praise the friendly staff.

Categories

Cleanliness8.4
Service8.6
Location8.5
Room Quality8.2
Amenities8.1
Value for Money8.7
Food and Beverage8.3
Overall Experience8.4

Select topics to read reviews

S
SimongbGB
Verified booking
extended_group
Standard Room
Stayed in May 8, 2026

"Did the job"

7.0

Room was spacious and comfortable but with a single quilt on a double bed seemed strange Breakfast was simple but sufficient if you like cereal yoghurt and toast Hotel was very clean and the staff were 1st class

Bit more of a varied breakfast

Helpful?
K
KarendkDK
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Good value"

7.0

Very spacious room, with five windows - all of which could be opened. Large bathroom with tub.

The hotel is next door to an empty building, the windows of which are boarded up. As our room was at the side of our building, this was our view. Great privacy though.

Helpful?
D
DavidsongbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

9.0
Helpful?
M
MarkgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

9.0

Clean rooms and good location

No offer of a full English breakfast

Helpful?
M
MichaelgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Exceptional"

10.0

Large clean rooms, great location, good value, friendly staff.

Helpful?
S
SatwantgbGB
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"The room was good and is value for money."

9.0

The room was clean and good. Staff was freindly and assisted us when requested. The hotel is close to the beach and also reasonably walking distance from the ferry port.

After 4 pm, there was no one at the reception, though the phone service was good and I got advice on how to collect the key to the room allocated to us.

Helpful?
C
ChristinagbGB
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Comfortable Stay at The Penta"

10.0

Great hotel. Have stayed here several times now and has been really good every time. Rooms are spacious, staff is really helpful and friendly and the complimentary breakfast is an added bonus. Location is brilliant too. Will stay again without doubt :)

There is nothing to dislike!

Helpful?
G
GwynnethgbGB
Verified booking
extended_group
Standard Room
Stayed in Apr 28, 2026

"Excellent"

8.0
Helpful?
S
StuartgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Good"

4.0

The hotel was clean and the room good

The bed was uncomfortable hard and you could feel the mattress springs. Never got any refreshing sleep. Lucky I was only there 2 nights

Helpful?
A
AmandagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"A pleasant and comfortably stay and great value for money."

8.0

The Penta is located on the promenade, so as well as sea views, frequent buses run into town and other areas and the Manx Electric Railway is about a 10 minute walk away. The hotel itself was clean, the room was large and comfortable, the staff were helpful and the check in process was smooth (if you arrive out of hours, simply pick up the phone and someone will give you the code to a lock box containing the key to your room). The rate includes a complimentary breakfast of toast, cereal, yoghurt, fruit juice & tea/coffee, but if you want something more substantial, a paid option is available from their sister hotel which is a short walk away.

I would have liked the tv mounted on the wall or placed on a box, or something similar, so that it was higher than the height of the bed. A mini fridge would be nice, but I don't really expect that from a budget hotel.

Helpful?