The Lilygate Lagos

Staff been truthful no complementary breakfast telling me I booked online,payed more than guest that came in person , room was small buffet breakfast suck… I had to go to the nxt hotel to eat breakfast ( Albergo) staff didn’t look happy

Across there was a bar called Ciel and had the name of the roof top in dc Ciel.

I am disappointed I stayed last week and this weekend. The service was basic and when I was checking out they required me to pay 20000. This was not part of the agreement. The staff gathered around to say their staff was wrong but I must pay. The argument went on for 15 minutes after the manager came and yet the insisted on me paying. It was sad because I called and I spoke to the particular staff MRS UJUWA before I came by and I was there the weekend before. They just distasteful and money hungry and using God to buttress their fault. They kept telling me how staff will suffer and I told them everything is not money. My mum is in the hospital and I have a double slipped disc and I lost a child. They made me feel guilty and told me it is nothing for me . I am not going there anytime soon and the whole wolves attack should not be tolerated for a big establishment. The truth sees u free

The size of the room, tried to make it clean too and quet

The food is the same type of breakfast always, the bedding need bleaching not grey like colour together with the towels. The drainage of water after showering should not be at the same lever with the whole entire floor, it should be lower that the whole sufface to allow the water to drain properly straight from your body. Again I shouldnt be asking for a new towel on daily basis and a role of tissue. These things should just be replaced automatically. Clean towels should be left after cleaning the room regardles.

Staff were respectful, friendly and helpful You get your room cleaned every day. It has a really nice view of the city as well

The breakfast was okay but it was a bit confusing how much it cost if you don’t book it with your room. Also, we were called downstairs to say our breakfast was complimentary as well but when we got there we were told it wasn’t. Wasn’t a great experience in that aspect at all. Lastly, it’s got central cooling systems which didn’t get as cool as I know split air conditioners to get which was disappointing.

The facility, staff and food

Room supplies made for one quest