VPX Hotel

The breakfast the pool the service

No coffee maker in the room No hair dryer in the room No iron in the room

The beach and the room. The air conditioning was great as was the pool view from the second floor.

There was no pool bar or beach bar service (no drinks, snacks, etc.) when we were staying at the hotel the week before Christmas. That was very disappointing. There seemed to be quite a bit of renovations going on.

The staff was great! Were extremely accommodating and always with a good demeanor when giving service. The front desk lady went above and beyond her line of duty to help me find a device I thought I lost at the hotel. For that, I am very appreciative.

Facilities were okay, but I believe they need to do some painting. This was my second visit, the first visit was in the middle of summer and the walls and stair railings needed some paint, nothing changed. In my second visit I found a roach in the bedroom in the middle of the night (We were in the 3rd floor), my girlfriend was disgusted but we were really tired and decided to wait until the next day to let the front desk know. This was the bad experience. Overall, VPX can do better if they show they maintain their facilities better. Staff was great, that is the reason why I returned.

we rented 4 rooms for a group. 1) The rooms lacked basic supplies for meals and drinking and cleaning 2) Cleaning service was inconsistent and not always done well 3) the light in 2 of the bedrooms flickered on and off consistently 4) bugs were rampant and clearly no bug control is being done. 5) the landscaping and plants don’t look to be cared for very well 6) the women’s bathroom by the pool was flooded for a good portion of the day this past Friday 7) food service at the restaurant was slow, and food was average quality and very expensive compared to all other local restaurants 8) two of the bathtubs of our rooms had a very bad leak and the room had to be changed 9) room keys constantly had to be renewed as we were constantly being locked out of our rooms despite not putting them near our cell phones 10) beach was not well kept up with trash left in the sand; cans, bottles, bottle caps, cigarette butts, etc 11) minimal blankets and towels were provided for the room. 12) living room lamp did not work 13) music was loud at night past 10pm and rooms are not sound proof, Monday morning at 7am 14) wifi did not work well 15) one of the televisions did not work 16) most of the game equipment was not functional or broken

Food and location

Air conditioning did not work

Both swimming pools were quite nice; it was beachfront; the bed was comfy and the restaurant had a fair variaty of dishes (breakfast was ok).

No AC (they offered a fan though); internet connection in the room was very poor; there were not enough towels for all the guests (both in the pool and in the room); odd room's layout (closet was in the bathroom); the night entertainment could be improved; there's nothing walking distance from the hotel.

It's nice

Asked for towels for s room, there was no answer... But i managed the issue