Indigo Beach Villa

Excellent property Prime location for beach,room was wonderful, host Josh really helpful and accommodating will definitely be going back and recommending to everyone.. thanks for a Great time Hotel Indigo you are a real credit to booking.com..*****

Nothing

Clean and comfortable needs more practical amenities however

Excellent area to visit by the beach... place was very quiet and peaceful... we had the place to ourselves.

a lot of bugs at night.... maybe need to put screened patio.

Great little gem and Josh was great and kind and helpful

we were unable to check in due to lack of staff availability . We showed to the property 3 times. I want full refund

Do not stay here. I have noticed the owner has a response to deny every negative review and I am sure he will call me a scammer too. But I am not. Upon entry we were hit with a pungent smell. We called the maintenance man, Josh back to see what could be done about the chemical smell. It was like a bug fogger or other poisonous chemical. It was intense. We opened all the doors and windows but the smell was still toxic the next morning. At 9 am we were greeted with jack hammering in the unit above us. We again called Josh. We told him we had to leave as my wife woke with a migraine headache and a sore throat. We had paid for two nights but could not get out fast enough. The housekeeping was also poor. no towels at all and dead bugs in the sinks and floor. I am attaching a photo of the coffee maker full of mold that had been there a long time. Customers beware, I learned that Hotels.com always supports the hotel. We asked for a refund and because the owner refuses to answer Hotel.com we are denied a refund no matter how bad the situation is. My wife has had a sore throat ever since staying there. It had to be some chemical that caused the smell and the sore throat. When we left, Josh lied to my face by saying there was no smell although had said he smelled it the night before. I am getting a Jamaican Lawyer as this was dangerous. Do not trust Indigo Villa or the hotel.

Easy Communication and we were welcomed by Josh on arrival- He is a very friendly guy. Located directly on the Beach and with a clean Pool, we could enjoy the Day and relax.The Room was comfortable and clean.

The Sunloungers are a bit done.

the access to the beach.

No TV, Weird water closet (toilet) installation, poor drainage of the shower

The breach and pool on the property..

The property sits on the main road and it is very noisy. There was no TV, kettle or coffee making facilities. We had a balcony that we had to share with the room next door. We could not sit on the balcony at night because there was no light switch. The bed was 3 ft high and we had to pull ourselves onto the bed. Very dangerous getting up in the night getting off and on the bed. We did not have a chair or anywhere to hand our clothes just drawers.

We booked an ocean view deluxe room with a balcony for Feb 14th on Jan 22nd and paid for it and received a confirmation of the booking. When we arrived, the room they gave us was not what we booked. The room was bare bones. No bedside lamps, no blanket on the bed, only sheets, no place to put luggage on, closet was a hole in the wall with no shelf or clothes rack, the bathroom had no mirror, no racks for towels or toilet paper. I phoned them and complained and was told the management would call me back, but that did not happen. The room we got was less expensive than the one we paid for. We should get a refund on the difference. Don't think that will happen. On a better note, the pool was nice and the beach was nearby, and the room was clean. We were very disappointed, as the pictures of the room we booked were really nice.