Biznotel by Pride Surat

Worst experience. It's not as good as the pictures show. We had issues with room cleanness, bed, bathroom, fan..etc. No proper amenities. Not worth it at this price range.

There was no breakfast in the hotel. Since it was assured by your site, they sent me bread/butter with coffee. Upon asking more,the waiter didn't turn up. Hotel was under renovation and is not yet ready.

The better is that your company should be well aware to which property you are selling/promoting, without having actual knowledge that the hotel is under complete renovation and is not yet fully operational. Online companies like you are playing with the hard earned money of the travellers, emotions, time, energy and effort etc. etc.

Very modern . The shower was very powerful which was nice

The hotel didn't mention that they don't have a a card machine as they have only been open for a month so I was unable to pay by card. I had to look around for an ATM to withdraw a large amount. Had to change my room as the sink was leaking which ended up leaving the floor wet. Bedding was not clean, yellow marks on the pillows and I had someone's blood on the bed looked like a nose bleed as it was near the head of the bed.

It’s new

The attitude of the staff was unacceptable except the night shift guys were very caring and helpful! During checking the young lady talk too high of the property while it was nothing close to what dingas she was mentioning! I was very clear when I asked if everything will work or is working understanding that’s it’s a fairly new property but her propaganda was just lies! Found soooooo many ants in my room