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its actually inside the village .. so im happy the room was so big and the view !!! is amazing .. also close to the station ... 15mins

not too accommodating staff its kind of independent style .. as soon as you get your key you can do whatever you want ... 🤣🤣🤣il more freedom

We were inside the village and could walk down to look at all the stores.

It was my mistake for not looking properly but there was no shower in our room. We had to go to the onsen below but it was wonderful after the shock.

Centrally located to all the famous sights!

Tried going back to the hotel at 9pm and has very big trouble finding the main gate of the hotel as the Floral Village is CLOSED! This must be improved to be more easily accessible for the guests that go back after the closure of the Floral Village.

The hotel is in the floral village. Lots of restaurants and food stalls nearby. Clean and spacious rooms. Super friendly staff.

The parking is paid separately to the room and access is difficult after village closing hours. Rooms do not have showers.

Friendly staff, spacious room with comfortable bedding. Wonderful mountain views from the room. Quirky location inside the village based on theme characters. Be aware the hotel has no meal facilities but there is a Lawson nearby and several restaurants within walking distance.

even though it’s a traditional japanese building style, it’s super super clean, you cant even find a piece of dust!! the bathroom is so nice too, with full of amenities, the staff is super friendly and helpful even when i cant speak japanese.

Great location.

Nil

The tap water in the room was icy cold. The price is ridiculously high and the service staff is very not accommodating. Other hotels around that charged this price I could have gotten a room with dinner and better service. The place is not even a hotel it is within the premises of shops and after 6pm they close and they do not allow guests to leave. The 10am check out time is not convenient for travellers.