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8.9 / 10 Guest Rating

Botum Palace Hotel

47AY to 45ZY St. Sothearos Blvd, Tonle Bassac, Phnom Penh, kh

Botum Palace Hotel - main view

About the Property

Luxurious 4-Star Accommodation
Indulge in comfort and convenience at Botum Palace Hotel, located in the heart of Phnom Penh. Enjoy stunning city views from your private balcony in every room, along with modern amenities like free WiFi and room service.

Convenient Facilities
Experience a hassle-free stay with our 24-hour front desk, business center, and currency exchange services. Need cash? No problem, we have an ATM on-site for your convenience.

Prime Location
Explore nearby attractions such as Aeon Mall, Royal Palace, and Sisowath Quay, all just a stone's throw away. Whether you're here for business or leisure, Botum Palace Hotel is the perfect choice for your stay in Phnom Penh.

Ready to experience luxury and convenience? Book your stay at Botum Palace Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent294 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.1
Service9.4
Location9.6
Room Quality8.6
Amenities8.6
Value for Money9.1
Food and Beverage8.6
Overall Experience9.4

Select topics to read reviews

K
KhalidaeAE
Verified booking
family with young children
Standard Room
Stayed in Jan 13, 2025

"Nightmare experience"

2.0

Friendly reception staff, but issues started from the moment I arrived. Starting with the location, the entrance is basically in a smelly, dirty, narrow street gutter. Then the reception didn't have a working card reader and insisted on cash, which I luckily actually had on me, but they were picky, not accepting USDs I had which had nothing wrong with it besides not looking prestine, they only took the most freshly looking minted dollars I had. Absolutely bizarre experience, read on for some of the rest...

Besides a renovated reception, the rest of the hotel is dated, run down, and furnished hap hazardly to put it mildly. The area is noisy, I could hardly ever sleep with the loud vibrating disco music 24/7, which left me exhausted and with a migraine when i left. It's also extremely smelly, everything from the bedsheets to the pillows to the smells of nasty gutters and food seeping in from the broken windows. The experience is so disgusting I could keep writing about it, but I'll spare you. Just find a different hotel and save yourself a nightmare.

Helpful?
L
LilyusUS
Verified booking
solo traveller
Standard Room
Stayed in Jan 11, 2025

"Superb"

9.0
Helpful?
A
AnnekhKH
Verified booking
young couple
Standard Room
Stayed in Jan 6, 2025

"Exceptional"

10.0

The staff was so nice, we were upgraded to deluxe room instead of standard room

Helpful?
T
TristanzaZA
Verified booking
young couple
Standard Room
Stayed in Jan 5, 2025

"We had a great stay"

9.0

Friendly staff and cozy

Alley way it is located in may be a bit sketchy

Helpful?
V
VinitkhKH
Verified booking
solo traveller
Standard Room
Stayed in Jan 5, 2025

"Nice hotel, but needs improvements"

8.0

Quiet hotel located in a small street. Helpful staff and good amenities.

Access to the main street is through a dark, unclean alley. Inconvenient if you want to take ypur luggage to the taxi. Supply of hot water in the bathroom is very irregular.

Helpful?
N
NiallieIE
Verified booking
solo traveller
Standard Room
Stayed in Dec 30, 2024

"Amazing hotel with insane views and incredible service. Would definitely come back!"

10.0
Helpful?
M
MayaitIT
Verified booking
family with young children
Standard Room
Stayed in Dec 30, 2024

"Very good"

8.0
Helpful?
V
VladimirusUS
Verified booking
solo traveller
Standard Room
Stayed in Dec 29, 2024

"Good hotel with great service"

9.0

Very clean, the staff is very polite and friendly

Immediate neighborhood is dirty and smelly.

Helpful?
C
ChristianchCH
Verified booking
solo traveller
Standard Room
Stayed in Dec 28, 2024

"Exceptional"

10.0
Helpful?
K
KeiragbGB
Verified booking
young couple
Standard Room
Stayed in Dec 18, 2024

"Very good"

8.0
Helpful?
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