Ocean Lodge Resort

We have been on the road for 18 days and had excellent stays at all the hotels we booked. This property was the exception. When we got to our room, the floors were covered with water and the temperature was 90 degrees. The A/C was dysfunctional, and the receptionist seemed uninterested in helping us. She wanted us to be patient and wait for the A/C to be repaired. It was clear that the unit was not going to be fixed anytime soon. I asked for another room, and she said she would have to call someone. We finally got another room, but were called the next morning and told that we had to move to another room. The “free breakfast” advertised in Trip Adviser was orange juice, water, coffee, and milk. The restaurant was closed the two nights we were there. Check-out was advertised as

Totally amazing. Beautiful decor. Very clean and comfortable. From our patio, we could see the beach. We got beach chairs from the front desk. It was a short walk to the beach. The front desk was very friendly and tried to give us everything that we needed. Completely satisfied.

We had a great time! Our room was beautiful and comfortable and close to everything! The rooftop bar was great also!

Property near beach and pier Needs ammanor upgrade

Wish the property had a pool.

I loved everything. Our room was clean set up wonderfully. The chef was awesome. Our food was fantastic the manager at the rooftop restaurant she made our whole experience special we had the best time with her has a bartender server. The assistant manager was alwasy great qe went on a tour she did a great job

The rental was very spacious, clean and equipped with everything needed for our stay and the staff was friendly and attentive. We loved that it was so close to the beach and to local shopping and dining! We would stay here again.

We liked the double balcony in the Presidential suite. however, the King bed was very slanted on the right side. The furniture was dated. the hotel could use updating all around. stairs were soiled from usage. You could see light through the cracks on the front door. During our five day stay, there was a utility cart of dirty supplies outside our door The front desk staff was not hospitable, was mostly on their phone everytime we visited the front desk.

Attentive and helpfulness of all employees. When a request was made, someone was there to see that request was accomplished. Room needed an iron.

I wanted to give this place a 10+ but after our weekend, I could only give this a 4.5. It was too much dust on the paintings, too many hair strands in the shower tub that wasn’t ours. The pillows had brown stains on them. The coffee tea maker was nasty and dirty. Forget about trying to sleep in because there were movers or other people moving things around at 7:30 9:00 in the morning. How to drink at the bar and I thought it was a virgin because I didn’t taste any alcohol, but as it seems, the bartender & a few others were drinking behind the bar so maybe that’s where the alcohol went for my drink. I advised that it was our anniversary and no type of anything was a surprise. Someone called to confirm our stay and to receive additional information about our stay, I called back 3 times, no one answered or called back after I left a message. It’s not what I expected.