City Center Hotel By Kasa

Perfect accommodations

The hoops you need to jump through at the beginning before being provided your code due to the “contactless stay” is super annoying. Upon our arrival, I was having issues with the app and had to keep finding my reservation number and re-logging in. There was a pleasant young woman at the desk who helped us. It also isn’t clear in the app that you can request an earlier check in time (4pm is pretty late IMO) so we stowed our belongings in a locker until 4pm. If no lockers had been available, I’m not sure what we would have done. The hotel set up and room itself was comfortable and the location is super walkable. Some of the front desk people weren’t very friendly at all and would barely look at you. The keypad on the outside of the building is very hard to see at night, and though someone at the desk could have just pushed the button to let us in, they didn’t on several occasions. We tried to eat at the restaurant on site but didn’t have reservations, so had a few things off the limited menu in the courtyard with lackluster service. We requested a later noon check out which was nice, but then they accidentally checked us out at 11 so had to let us back in to our room. We stayed 3 nights and for what I spent I’d expect way better customer service & would just prefer a regular check in process + interaction with people at the desk. Feels more like a wannabe Airbnb than a $300+/night hotel brand honestly. Not sure I’d stay again unless I didn’t have other options.

Overall great experience. Very clean room, comfy bed. Nice property, well kept. The only drawback no onsite parking provided. I would definitely stay here again.

It’s definitely different from regular hotels.

Sonder is incredible value given its location and amenities. Centered just a few blocks from downtown Long Beach, Sonder includes fine dining helmed by a Michelin-star chef, lots of attractive outdoor seating, great room amenities -- very comfortable bed, lots of coffee pods, plenty of towels -- all for a price that makes it one of the cheapest hotels in the area! The staff was so welcoming and friendly. They remember you and always wish you a good day. I stayed here for the first time for 8 days between May and June, and I was so impressed. I will definitely be coming back when I return to Long Beach in September.

I loved the location, the friendliness, the self check in and the user friendly app! Everything was so clean and modern! I will definitely be staying here again!

the only downfall was finding parking at night but a few loops around the area and you’ll be able to find street parking. Be aware of parking times or if you don’t mind a walk there is a parking structure make sure to reserve in advance!

We enjoyed our stay.

Cool mid century modern hotel fully renovated. Rooms were comfortable and clean. Restaurant was upscale but good. No parking on site though.

The property itself is very secure. It definitely gives a step type of vibe. The drinks and food were delicious. The rooms were very clean. It was such an amazing experience. The only dilemma would be the parking, but even then, the parking garage wasn’t too far from the hotel. Will definitely be coming back!!

Cute place, very quiet, comfortable bed, great relaxing area.