Gia Cat Long Boutique Hotel Cat Ba

The receptionists were super kind and nice

The taps were super rusty. There was no place to put the shampoo/soap. Nothing felt truly clean. The bath towels had stains and hairs on them of several lengths... the toilet seat had dust or some sort of particles... there was the remains of a cigarette by the bathroom window. The windows and mirrors were full of smudges and kind of opaque because of the dirtiness. The elevator was so dusty... like construction work was being done except it wasn't. The ac remote had no batteries. I could only control the ac by shutting off the whole electricity to the room. (So the lights and outlets would be off too) They forgot i had booked breakfast so there was no breakfast on the 1st morning. I don't mind if it was a no star hotel. But it was 3 stars if i remember correctly.. And the price said it had a huge discount, it was supposed to be around 60-80euros per night, but it ended up being just 20 with the discount. So it just felt like I was lied to. Again the staff at reception were always kind and wonderful, but with the pictures provided and the supposed original price it felt very misleading.

La ubicación y la extraordinaria amabilidad del personal

La habitación no se corresponde con las fotos, las paredes muy sucias las sábanas sucias el baño ni hablar, le doy 4* y por la amabilidad del personal pero le falta limpieza por todos sitios, además están construyendo un edificio al lado y hay ruido a todas horas desde las 7 hasta las 6pm

La amabilidad del personal intentando solucionar todos los inconvenientes y ayudando a gestionar las actividades

La habitación no se corresponde con las fotos, las paredes muy sucias las sábanas sucias el baño ni hablar, le doy 4* y por la amabilidad del personal pero le falta limpieza por todos sitios, además están construyendo un edificio al lado y hay ruido a todas horas desde las 7 hasta las 6pm