Black Pearl Apartment Hotel

Absolutely fabulous, amazing location and the rooms are fantastic

I might get back to you in that one 🙏

Well equipped, comfy bed, lots of space and facilities were excellent. Location was spot on too

Needs a set of scales / jug in the kitchen

The close proximity to restaurants & shops + the “newness” of the property!

The lighting in the bathroom needs to be improved for the ladies.

spacious apartment - kitchen is well stocked .... great location!

lighting - too many settings ...

We loved the location and it was very comfortable.

Nothing

The one bedroom with balcony as well as washer & dryer was spacious. The location is close to the Art Museum and not far from restaurants.

It was an unexpectedly stressful stay The numerous lighting and heating buttons were super confusing. Even the staff themselves did not fully know how they worked. The lift opens to our apartment only. When we checked in, no one informed us that we should not close the door on the way out or we would be locked out. We only found out later on from another receptionist who delivered a heater to us. The heating in the living and dining areas was poor throughout our stay. The heating buttons never raised the temperature to the desired level, and the heaters only made a small part of the dining room warm. And to top it off, the sliding wardrobe doors broke the night before we checked out. The very nice handyman worked hard to help but could not fix the problem. Luckily he opened the door wide enough for us to retrieve our items for check out. The hotel did give us a small refund. But frankly even a full refund could not make up for the stress and constant bad surprises we experienced. The stay really spoiled our first visit to Iceland.

Fab suites, has everything you need. Bang in the center of Reykjavík.

A bit fiddly with the lights as they are connected, but not a big issue