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8.5 / 10 Guest Rating

Santa Helena Plaza

Galeana, 34. Colonia Centro, Oaxaca City, mx

Santa Helena Plaza - main view

About the Property

Convenient Location
Located just 2 minutes’ walk from Basilica de Nuestra Señora de la Soledad, our Oaxaca Santa Helena Plaza hotel offers easy access to key attractions in the city.

Relaxing Amenities
Guests can enjoy the outdoor pool and sun terrace, perfect for unwinding after a day of sightseeing. The 24-hour reception ensures convenience with luggage storage and tour assistance.

Authentic Dining Experience
Indulge in regional Oaxacan cuisine at our on-site restaurant, offering traditional moles and serving meals throughout the day.

Experience the best of Oaxaca with us. Book your stay now and create unforgettable memories!

Facilities & Amenities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Exercise/lap pool
Swimming nearby
Accessible shuttle
No accessible shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent1015 verified reviews
AI Summary

Guests highly rate the clean and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

M
martinez lopezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Excellent"

8.0

El hotel y las habitaciones

Que tengan algo para tomar, Un café o algo

Helpful?
V
Veronica AdelaidamxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 21, 2026

"Exceptional"

9.0

El lugar es bonito, la habitacion limpia, el.personal muy agradable

El agua de la alberca esta fría, mas iluminación en el área de alberca, y estaría muy bien que tuvieran servicio de bar o restaurante pues el mobiliario ahí esta.

Helpful?
M
MoralesmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

9.0

Comodo, buena atencion del personal

Helpful?
W
WilliamusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

9.0
Helpful?
C
CarolindeDE
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Good"

6.0

Koffer konnten abgestellt werden Taxi wurde zuverlässig bestellt Pool war nett Handtücher, Föhn etc. bei Bedarf an Rezeption erhältlich ohne Zusatzgebühren Hilfsbereites Personal

Nicht so nah am Zentrum Pool nicht sauber, Blätter etc wurden nicht entfernt Liegenpolster verfärbt und älter Kein Fenster Zimmer sehr dunkel Insgesamt renovierungsbedürftig Nur das aller notwendigste im Zimmer Keine Haken an den Wänden für Handtücher etc

Helpful?
A
Aldo HazaelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 14, 2026

"Exceptional"

10.0
Helpful?
M
MelissausUS
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"Very happy with the value and cleanliness."

8.0

Great location, quiet even though it was in the middle of a bustling town.

Helpful?
E
ElbausUS
Verified booking
couple
Standard Room
Stayed in Mar 8, 2026

"Placentero"

9.0

Las instalaciones

Área poco fea

Helpful?
K
KevincaCA
Verified booking
family_with_children
Standard Room
Stayed in Mar 6, 2026

"Love Santa Helena Plaze"

8.0

Very clean, nice you are in Mexico feel and theme. Very spacious room. Had a balcony looking over a nice pool and large spacious patio deck. They supplied two smallish bottles of water every day.

Liked most things but two odd things. No water glasses in the room or at the front desk. Our room had two queen size beds but only one chair with no back. Nowhere to sit, only lie down. The beds were very firm, almost hard and so were the pillows. I like firm beds but this was overly firm. No room fridge or microwave, not an issue for us. No ice in the hotel but a convenance store was just a block away.

Helpful?
R
Rosa ElenamxMX
Verified booking
extended_group
Standard Room
Stayed in Mar 6, 2026

"agradable"

9.0

la ubicación

que me dieron una toalla sucia

Helpful?
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