Carmen Suite Hotel

The staff were very friendly, and good location close to eveything.

Очень хорошо расположен отель в центре города, недалеко от центрального пляжа "Клеопатра"

У меня нет каких-либо претензий, очень радушный персонал, стремящийся решить возникающие проблемы, самым наилучшим способом

henkilökunta oli ystävällinen

Uima-allas ja huone oli ihanan lämmin myös yöllä, ajankohta oli syksy.

Sängyt oli kovat, ei astioita, ei oltu siivottu kunnolla. Aamupala niukka ja sama joka aamu. Päivällinen tosi suppea, paikallista ruokaa. Ei juomia, ei kahvia.

We were lucky to get the best room with access to the roof with a fabulous view over the whole city. It was also quiet and comfortable inside, including the bathroom and the lights that were good in both rooms. The breakfast was basic and more or less the same every day (boiled eggs, borek, warmed-up french fries plus cold cuts, vegetables, melon/watermelon/tangerines and some jams for bread), but that's okay. The swimming pool was also a lovely addition.

- Internet is so-so, it was stable and perfectly well-functioning for video-calls but slow for videos and sometimes even websites (eg. watching 2k or 4k vid on youtube is not viable, 1080p even is a struggle). The annoying thing is you have to manually click on the wifi-settings in your device to authorize your device(s) like 10 times a day. - No dishes / stove / kettle, even though there is a fully functional kitchen with a sink, outlets and a fridge - so it's just a bit strange (missed opportunity to upsell the room). - IMPORTANT: When we paid in Booking in advance, we were charged totally ±100 EUR extra (on top of the original ~330 EUR cost that Booking showed), the second time without ANY notice, just 48 euro off the card. All because the hotel decided that they want to charge first 4 and then 8 euro per night for the air conditioning, which would be understandable 1) if it was showed in the price in the beginning, not post faktum, and 2) if it was optional, because in was October and we ended up not using air conditioning at all. Ironically we didn't even get the remote control on the first day and then we were first given the non-working one.