Pescallo Garden Retreat

Alles in sehr gutem Zustand, mit 10 Gehminuten alles erreichbar , schön ruhig gelegen

Very clean and comfortable beds, quiet location, beautiful view

As arrived in the middle of the night we struggled finding the property, more signs to the property would be helpful, no smart tv only Italian channels,also very late after booking, received a massage saying that older people very near so make sure you keep the noise down, that wasn’t a problem but if you like to have a dinner outside or travelling with children that could be a problem, we actually met an elderly lady that lives in a second floor of the property, nice lady. But we couldn’t relax fully as we were making sure we are not disturbing her

L emplacement L'appartement est correct et propre

La communication , il a fallu 9 appels pour qu'une personne réponde enfin et envoie une vidéo pour le parking . J'ai envoyé 5 messages par booking aucune réponse Plus de the.. j

I am extremely disappointed in the response or lack there of from this booking company in regards to this property. I have never booked through booking.com or used wonderful Italy and never will again. It started with receiving the payment information which was not a problem but then I never received the rental agreement to sign of the check in. I contacted the company and it was resent. At that time I asked for early check in and was denied (not an issue) but had questions about the location of the property and was told we would get check in info that day. I also emailed with questions on how to enter the property with no information given. When 3pm (check in time) rolled around we still never received anything. We tried to locate the property/parking to no avail. I called customer service requesting the info for check in and was on the phone for 32 minutes before they emailed the information. After the info came through it was not clear at all and NOT one of my questions was answered. Such as is the property next to the spa? do I need to walk thru the parking lot? the response was watch the video. NOT HELPFUL or appreciated. We even asked a few locals and a police officer in the parking lot for assistance and they were of no help either. We spent over an hour trying to access the apartment we paid for. Shame on this company for providing ZERO support for a paying customer

I am extremely disappointed in the response or lack there of from this booking company in regards to this property. I have never booked through booking.com or used wonderful Italy and never will again. It started with receiving the payment information which was not a problem but then I never received the rental agreement to sign of the check in. I contacted the company and it was resent. At that time I asked for early check in and was denied (not an issue) but had questions about the location of the property and was told we would get check in info that day. I also emailed with questions on how to enter the property with no information given. When 3pm (check in time) rolled around we still never received anything. We tried to locate the property/parking to no avail. I called customer service requesting the info for check in and was on the phone for 32 minutes before they emailed the information. After the info came through it was not clear at all and NOT one of my questions was answered. Such as is the property next to the spa? do I need to walk thru the parking lot? the response was watch the video. NOT HELPFUL or appreciated. We even asked a few locals and a police officer in the parking lot for assistance and they were of no help either. We spent over an hour trying to access the apartment we paid for. Shame on this company for providing ZERO support for a paying customer. I would never feel comfortable renting from either of these companies in the future as no support was given. Also where was the private parking? I specifically booked this apartment as it had private parking. It DID NOT have private parking but was located in the back of a parking lot. By the time we finally found the apartment there were NO spaces to be had. THIS IS NOT AS ADVERTISED. HOW CAN YOU ADVERTISE PRIVATE PARKING WHEN THERE IS NONE. SHAME ON YOU FOR MISLEADING GUESTS.

quiet location.

place needs some attention. tv mount was broken so it was sitting on a chair, pots missing lids etc. it was fine but could be better with a little bit of attention. also I feel like if you are staying for 5 nights you should be given enough coffee, toilet paper, clothes detergent etc to cover the whole stay.

Bed was horrible!! Dryer rack was broken Pathway lights were out The hike up the hill was very difficult

Great location!

Location ok but difficult to find, the email had been sent but not received showing details.

Needs air conditioning or at least more fans, one was not enough. Also was unaware that neighbour would have access into the garden which was a bit unsettling.

Location

Cleanses and appliances