Hotel Lucky Bandra

Bad sheets were not clean, no water to flush in the night, I paid for breakfast but it was not available till 9 am. Bookings.com fooled me around and charged for breakfast. You should initiate breakfast return at least

Only the conectivity

Nothing

Booked a room for about 5500 or so. The room is pathetic. I tried to sleep around 2 am. In about 10-15 min my skin started itching badly like some inspects were biting non-stop. When I took the blanket it became worse This kept on increasing till I finally woke up at 4.30 am. There were cockroaches in the bathroom as well as under the bed linen. I think there were bed bugs too when I checked under the mattress. There were red marks and patches all over my back and on my legs. I took a shower and cleaned thoroughly to prevent the spread of infection. I called the reception around 5ish only to get a response that even if a few cockroaches have crept in the room it's no big deal. The man at the reception outrightly denied any possibility of bed bugs. Thereafter I kept sitting on the chair till I finally left around 8.45 am in the morning. A very bad night was spent at this hotel Plus for a bill of about Rs 180 i got a call from the restaurant while I had gone out in the evening. I told him I would clear the bill at the time of check out but he insisted on settling the bill the same day.

Great location. Excellent service.

The rooms need a better upkeep especially the washroom and AC

Had a nice location, staff was friendly

Washroom was old and rusty, lots of noise from the street