The Broadway Rooms

Ease of access and well secure. Clean rooms

A very good value and convenient place to stay in Leicester. Bus stop to city centre is close by. Staff were amazing. Attached restaurant and bar. Room was clean.

Bathroom was small.

I liked that it was clean

One of the pillow cases was old.

Excellent communication and helpfulness—very clean and nice rooms, great location

A little bit of noise from road but that’s to be expected - it was hard to control heat on the shower in room 4 but it worked out ok

Location was convenient for my business plans. The price was good value and the room was spotlessly clean; facilities and fittings were as per the online description. Security has several layers which seems reassuring but I needed assistance with operating the electronic door mechanism (it would not work because the batteries needed replacing). When I reported the issue, the member of staff on the phone (Bibi) was helpful, but as there are no staff on site it was fortunate that new batteries could be provided and installed by a long-term guest.

Parking is even more limited than I had expected (I got the last cramped place at 3pm). The room faced the street and the passing traffic noise overnight on a Saturday was disturbingly continuous. The electronic door entry process was clearly explained but entry was complicated by the fact that the batteries had expired and needed replacing. Fortunately another guest, already inside, was able to open the door and obtain and install new batteries. Once inside the lobby, the room key is in a combination safe which was fiddly to use. The inner door from the lobby to the corridor was supposed to be operated by a code, but it was permanently unlocked on the latch. There are no staff on site.

No breakfast room was exactly as describrd but access a little difficult

Access steep iron outside steps

We had a curry on the evening which was so delicious and reasonable priced! The soft drinks were quite pricey though.

Very good.....

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